Description The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Tax PMO is seeking a Sr. Program Manager with experience in process improvement, VAT compliance and reporting, requirements gathering, transaction/systems mapping, and cross-functional leadership. Governments are expanding E-invoicing mandates in order to increase the visibility of business activity and reduce the under-reporting of sales/output VAT and the over-reporting of expenses/input VAT. Compliance with E-invoicing requirements is essential for operational continuity. Taxpayers who report right first time, and clearly demonstrate compliance in revenue authority review and audit, will spend less time in subsequent audit follow-up and have fewer financial and reputational issues. Tax E-Compliance Team’s mission is to lead Amazon to comply with current and emerging E-invoicing requirements, in a customer-obsessed, rapidly scalable, automated way, such that we are always audit-ready, earning trust of our suppliers, customers, business partners, and tax authorities. We do this via the right planning, project management, products, policy influencing and playbook. Key job responsibilities Key job responsibilities Successful candidates will have broad experience in Finance (specifically Tax and/or Accounting), Program Management, and Technology. This will help enable the Sr. PM to facilitate discussions to gather necessary information, uncover opportunities within and across teams, and manage change when new processes are integrated. Primary responsibilities: • Take the lead role with project owners, sponsors, and subject matter experts to align on project and workstream objectives • Present and articulate complex concepts to cross-functional executive audiences • Drive process improvements; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics • Support processes to gather tax requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address and implement those requirements • Leverage technology and investigative skills to trace data through Amazon’s complex invoicing systems architecture • Document end-to-end transaction and systems flows that explain the source of data, where it is stored, and how it gets into the hands of the end user • Implement and document controls and processes to manage the transfer and sharing of data • Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner • Dive deep where needed to resolve blocking issues during project planning, execution, testing, launch and cutover A day in the life The Sr. PM will lead teams drawn from across all Amazon business lines, back office IT systems, Tax, Accounting, and Finance/Operations to deliver E-Compliance Initiatives for global tax. The Sr. PM will plan, simplify, standardize, integrate, and automate processes for receiving invoices (inbound/AP) and producing customer/seller invoices (outbound) across Amazon’s high-complex invoicing ecosystem. Basic Qualifications - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field