Description PURPOSE: Manages end-to-end delivery of team and internal projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team. ESSENTIAL FUNCTIONS: 35 Coordinates with internal client and internal teams to launch maintain and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners. 20 Manages and updates Project Schedule Issues/Action Items/Risks Installation Checklist and Shipping Register. 20 Identifies and articulates new customer needs to the technology team. 10 Manages all aspects of implementation including ordering applicable equipment overseeing installation assisting with and supporting of account creation managing communications and reconciling inventory upon completion. 10 Ensures and drives deliverables to completion per the implementation schedule. 5 Conducts training for customers. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Level: Bachelor's Degree Education Details: Business Management or related field Experience: 10 years experience in a program operation roles with 3 years in a program management capacity. In Lieu of Education In lieu of a Bachelor's degree an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications Master's degree Knowledge Skills and Abilities KSAs Ability to recognize analyze and solve a variety of problems. Expert Proficient in Microsoft Office applications. Expert Proficient in project planning and life cycle development. Expert Excellent communication skills both written and verbal. Expert Ability to train and mentor others. Advanced The incumbent is required to immediately disclose any debarment exclusion or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities deadlines and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including customers who may be demanding or otherwise challenging. Pay and Benefits The pay range for this position is $70.00 - $79.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.