Bengaluru, Karnataka, India
118 days ago
Senior Program Manager - Implementation
Zycus is looking for Program Manager - ERP Implementation having domain expertise and should have at least 10-15 years experience in end to end implementation of eprocurement software. Candidate should have prior experience of working with e-procurement “procure to pay” or “source to pay” (P2P / S2P) products like SAP ARIBA, COUPA, IVALUA, BASWARE, JAGGAER or any other similar strategic sourcing /e-sourcing /procure2pay /Source2pay product suite.The program manager implementation will be responsible for managing multiple & challenging projects for Zycus . Handling multi geographical multivertical Fortune 1000 Global customers. Has an extensive experience in handling International customers.Role & Responsibilities: Manage stakeholder relationships by effectively coordinating with internal and external stakeholders. He will be responsible to drive Continuous Improvement programs in Professional Services as per the Programs laid down by Management and Center of Excellence teams Lead and manage multiple challenging projects, catering to diverse industry verticals and geographical locations. Conduct kick-off meetings to establish project objectives, deliverables, and expectations. Track project progress and ensure timely delivery, evaluating time, cost, and quality parameters, while efficiently managing change requests. Draft and obtain sign-off on Statements of Work (SOW) with customers. Provide guidance and direction to the project team, facilitating weekly project status review meetings with both the team and customers. Identify and mitigate project risks, both internally and externally. Follow established processes, provide regular updates, and conduct one-on-one sessions with the team to foster effective project management practices and continuous learning. Efficiently resolve client/internal issues related to processed data or software. Travel to customer locations periodically for requirements gathering, project status updates, and action planning. Develop comprehensive project planning documents for sign-off. Foster a collaborative environment by enabling brainstorming sessions to explore innovative approaches. Ensure effective resource planning for project deliverables.
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