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Project Management Senior Project Coordinator Job Summary: RESPONSIBILITIES•Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistent with agreement terms. Janitorial, vending services, etc.•Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers.•Assist with the coordination and scheduling of maintenance activities•Manage and coordinate work with 3rd party vendor including: tracking work order completion, vendor and client follow up and validating/approving subcontractor invoices•Ensure all site management and operations practices are in compliance with company, (MSA) Master Service Agreement requirements, and client standards•Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed•Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers•Assist Account Manager with tactical planning for the regional facilities team’s goals and objectives•Recommend continuous quality improvement practices•Manage third party COIs & Manage landlord related issues•Establish & coordinate access into necessary applications, as needed•Assist with budgetary requests, analysis and operational reporting: monthly and quarterly, as needed•Purchasing, as necessary•Provide support for guests, visitors and employees at client locations•Act as an interface with client, visitors and guests. Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation• Assist in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment•Coordinate special events in support of client or Jones Lang LaSalle•Provide support for meetings and conference room reservations, as needed and directed•Provide facility specific assistance to the project management team as needed or requested•Ensure delivery of committed services and overall satisfaction with Jones Lang LaSalle performance•Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery•Read and understand the applicable Service Level Agreements. Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys•Ensure appropriate follow up with customers•Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
Estimated total compensation for this position:
1.00 – 1.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site –Charlotte, NCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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