Critical Mass is hiring a Sr Project Manager to work in our LA office!  As a Sr Project Manager, you're a visionary, an eager learner, and someone who thrives on immersing themselves in the essence of a client's brand, business, and customer base.  Our team is all about turning innovative ideas into reality.  You will be leading a dynamic, cross-functional team on a journey to create digital experiences that not only transform customer lives but also shatter client expectations.  It’s more than just meeting goals; it’s about exceeding them in style!  Your superpower is proactive communication. You're the bridge between our clients, our talented project teams, and our partner agencies.

You will:

Collaborate with the team to align with project objectives and leverage client insights Engage in client and internal meetings, providing valuable insights and updates Craft compelling client materials that convey project progress and outcomes Execute projects meticulously, adhering to established procedures and client expectations Identify opportunities for process improvement and implement solutions Proactively identify, analyze, prioritize, mitigate, and communicate potential project risks Skillfully develop and manage project budgets, revenue, purchase orders, and invoices Cultivate a positive and collaborative team environment, fostering creativity and excellence

You have:

A minimum of 5-7 years of experience in managing various digital project types, including marketing campaigns, design production, and creative automation, with a focus on paid social, banner ads, mid-funnel, and lower-funnel strategies – agency experience is a plus Strong understanding of project management principles, methods, and techniques Quick decision-making abilities and adeptness at implementing solutions Advanced negotiation, communication, writing, and organizational skills with meticulous attention to detail and a receptive attitude towards feedback Experience managing internal and partner agency teams in an IAT environment within a fast moving setting Demonstrated ability to carry conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies Proven presentation, management, and facilitation skills The ability to stay focused on driving goals, especially in high-pressure situations

Nice to have:

Agency experience Previous experience in client services role would be highly beneficial Familiarity with Celtra is a plus

 

What We Offer

Global maternity and parental leave Competitive benefits packages Vacation, compassionate leave, wellness days, and flex days Access to online services for families and new parents Extensive winter holiday office closures Summer Fridays (off at 3:00 PM local time every Friday) Diversity and Inclusion Board with 15 affinity groups Enterprise-wide employee discounts

 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.