**Country:** United States of America **Location:** CAV03: CCS-Ashburn, VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. **About this role** We are hiring for a Senior professional with deep knowledge and highly developed technical expertise in Field Service, who provides technical guidance to junior team members. Performs complex diagnostic procedures. Communicates technical information to technical/non-technical people that may include senior management. Contacts and meets customers on a daily basis. **Key Responsibilities** + Manage projects following project processes and where applicable provide direction to assisting Project Engineers and Field Engineers. + Complete projects per the contractual requirements within budget, on-time and with a high level of customer satisfaction. + Responsible for the overall financial performance of assigned projects including project planning, billing, revenue forecasting, A/R collections and re-estimating costs of installation projects. + Manage the delivery of the contracted scope and secure change orders for the expansion of scope. + Coordinate project materials and the use of shared resources; identify resource constraints, and assist with corrective action plans to remedy any issues. + Manage relationships with sub-contractors, identifying issues, and take corrective action plans to remedy any issues. + Performs on-site services for new and existing clients, which may include equipment servicing and equipment upgrades. + Troubleshoots technical problems and issues and recommends actions to company or customer representatives. Assesses product needs in accordance with customer specifications. + Acts as the expert in product knowledge/subject matter expert and performs diagnostic procedures. + Interprets test information to resolve design/system-related problems and ensure continuous improvement. + Communicates technical information to technical/non-technical stakeholders that may include senior management and meets customers daily or as required to ensure high levels of customer satisfaction. + Keeps customer informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs. **Basic Qualifications** + High School Diploma or GED + 3+ years of Project Management Experience + 5+ years of experience in Construction, HVAC or Building Automation + 1+ years of experience with the Microsoft Office Suite + Clean and valid driver’s license **Preferred Qualifications** Other qualifications you may have that would be beneficial in this role include: + Bachelor’s Degree from a recognized college or university in building HVAC with a focus on building automation controls (3- or 4-year program) + Field experience and an understanding of the installation and operation of Automated Logic Controls + Ability to lead and motivate teams + Strong problem solving, planning and project management skills + Ability to read and understand scope of work + Exceptional written and verbal communication skills + Demonstrated knowledge of project financial reporting + Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines + A true team player who has the customer’s best interests first and foremost **_RSRCAR_** \#LI-onsite **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice