SUNNYVALE, CA, USA
6 days ago
Senior Project Manager
Job Seekers, Please send resumes to resumes@hireitpeople.com Job Description-  Senior Project Manager- US - Contact Center

Senior Project Manager

 

As a Senior Project Manger, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs.  You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

 

Location for this position is Sunnyvale, CA This position may require 10-20% travel or and relocation. 

 

 Qualifications

 Basic 

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of  progressive experience in the specialty in lieu of every year of education.

 • At least 10 years of experience with Information Technology.

 

Preferred

• At least 9 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks.

At least 9 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes

•    At least 7 years of experience in Project Management and implementation.

•    At least 4 years of experience in Contact Center Skills   

•    At least 5 years of experience in working in Proposals.

•    At least 6 years of experience in project scoping, estimation and scheduling

•    At least 6 years of experience in Project Management and implementation.

•    Knowledge of architectural frameworks and design principals

•    Basic domain knowledge in Contact Center Domain

•    Experience and desire to work in a Global delivery environment

The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. 

 

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