JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Provides direct administrative support to Management and EngineersMaintain regular contact with maintenance staff to ensure all elements of the property are clean and all needs are attendedAssist in Management AuditsMaintain and update employee, client, and customer contract data basesOrganize, compile, and prepare reports for distributionSet the standard for compliance with JLL policies, procedures established for the property specifically as well as the firmEnforce compliance with insurance requirements among tenantsEstablish the new tenant welcome and orientation programDevelop, revise, coordinate implementation of property manual within portfolioResponsible for maintaining the day-to-day relationships with tenant contactsPrepare tenant memos and all communications as directed be managerLiaison between tenants and all building staff/team membersResponsible for SharePoint management and document loadingFollow up on all tenant requests to ensure completed to satisfactionCoordinate tenant meetingsCoordinate all arrangements and notifications, acquire proper authorizations, and collect COI{certificates of insurance} as necessaryPrepare monthly tenant newsletter, daily security and janitorial reportingMaintain daily tenant, employee and contractor’s contactEnsure all tenant needs – special needs are worked through effectivelyReview tenant services requests daily and note completionEnsure 100% completion rate of satisfaction surveysEnsure all tenant contact information is accurate and completed in all building systemsEnsure that Best Practices are implemented at the propertyProvide copies of utility invoices or information to Energy Star monthlyCoordinate access for vendorsWork with Manager and engineering staff to plan an annual safety warden meetingDraft contracts as requested by managers within 24-48 hours of the requestEnter work orders into PrismPrepare and lead Quarterly tabletop discussions with Team MemberCollect HVAC PM Service contracts from Tenant’s in accordance with the Lease Agreement on an annual basisAny and all other duties and tasks assignedStrong organizational skillsStrong ability to self-start and multi-taskProvide constructive and value add solutions to issuesAbility to work effectively individually or as part of a teamProficient in Microsoft OfficeCapable of developing proficiency in Yardi and other PM standard softwareStrong attention to detail

Estimated total compensation for this position:

70,000.00 – 70,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Columbia, MD

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.