Develop strategy and Certify all Lower and Prod environments from a functional QA perspective for new installs and upgrades. 

Plan to add new automation and manual test cases to the existing test suite for customers. 

Create tools and Utilities to automate key processes. 

Develop possible solutions themselves and on situations work closely with Product Engineering team members and provide updates to L1/customers/Implementation teams. 

Work to improve the Customer Knowledge base with technical articles. 

Prepare weekly reports summarizing Reported cases, troubleshooting guides etc 

Suggest overall product improvements including new enhancements. 

Proactively evaluate Internal/engineering/Implementation processes and provide recommendations to increase overall efficiency. 

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.