Do you want to transform the way people interact with digital content? Come join the team that builds Alexa Audio platform. We are innovating and changing the way our customers interact with media services and devices! You’ll be among the first ones in the space and get to define the customer experience, frameworks and processes for the years to come.
On the Alexa Entertainment Domain Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history.
In this role, you’ll be responsible for quality assurance of new customer features and supporting architecture on a day-to-day and week-to-week basis. You’ll learn new in-demand skills like building and testing voice control interfaces and scalable API platforms that will be highly valuable as you grow your career at Amazon and beyond. You’ll work directly with Product Management, Development team and Design to ensure that Alexa customers will have the best experience for Alexa entertainment audio featured products. You’ll join a unique team in the Alexa organization with our own culture – we move fast to deliver new great features for customers and have a ton of fun doing it.

Key job responsibilities
- Design and develop comprehensive test strategies and QA methodologies to ensure the quality of Alexa Audio Services
- Collaborate and influence cross-functional teams including developers, product managers, and solution architects to understand Alexa Audio quality requirements and design effective test strategies.
- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including but not limited to functional and regression testing.
- Identify and document defects, issues, and potential areas of improvement in the software development process.
- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.
- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.
- Mentor other QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices.

A day in the life
Quality Assurance Engineers are the owner of the features' quality. They work with product, development and other teams to deliver high quality product to Amazon's customers.