The Senior QA reports to the QA Lead and works closely with the lead, QA Subject Matter Experts, other QA members, project managers, designers, and developers to ensure QA standards and client satisfaction are delivered throughout the account. A Senior QA brings analytical thinking and support to the team and QA lead on many tasks. 

 

You Will: 

Is responsible to perform any of the QA tasks with barely any guidance   Plan, conduct and technically direct projects or major phases of significant projects   Responsible of analyze and understand requirements, and design specifications to ensure a quality process  Responsible to attend, lead and/or organize meetings on behalf of team  Responsible to promote and evaluate QA values and principles not only for the QA team but for everyone in the company and our clients.  Support QA lead to work and motivate other team members in a team-oriented and collaborative environment with both technical and non-technical team members  Responsible to communicate test results, issues, and risks to project team members, project managers, and QA management through the different channels  Responsible to promote effective communication, a sense of participation and involvement amongst QA members.  Responsible of test data identification  Creating and maintaining comprehensive test plans   Writing and maintaining test cases/scripts following high quality standards  Create traceability matrix documents based upon project requirements  Create checklist documentation based upon project requirements  Performing functional and non-funtional testing   Effectively communicating statuses   Develop test design documents to cover requirements  Plan and schedule test activities to ensure quality  Apply industry standard testing methodology, strategies and industry best practices  Create defect tickets and track issues to resolution and risk analysis of said issues  Report creation and related metrics at different levels  Overseeing, delegating and coordinating work to other QA Associates and apprentices, as needed.  Development of junior staff members  Creating and executing regression tests based on design specifications and requirements   Conducting research into new technologies, including tools, components, and frameworks related to QA  Support QA Lead in QA estimations  Responsible for identifying with the QA lead areas where automation tools can be applied for the benefit of the project  Identify and raise risks  Support the QA lead on onboarding, coaching and mentoring activities. 

 

You Have: 

5+ years of experience in Software Quality Assurance   Working experience with: Testing Components and web pages in AEM Testing in Rackspace AWS import and export files. Testing Site maintenance Testing  Model year Updates Testing Site redesigns Testing Offers updates Testing Cross-browser on mobile phones and tablets Executed sanity checks and Smoke Tests, coordinated with a web developer to apply QA changes, monitoring and validation of reported bugs. Experience in designing and executing Test plans, Test Cases and Guides for Software use automation English Proficiency (B2+ reading, writing, and conversation)  Bachelor’s degree in software engineering or related field or equivalent work experience.  Knowledge of Agile Methodologies for software development  Experience working with local and offshore teams  Experience in task management and defect tracking tools like Jira and similar.  ISTQB Certification is a plus  Other QA related certifications are a plus  Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.  Knowledge of Photoshop and Adobe illustrador are a plus.  Desirable knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence. 

 

What We Offer:

Maternity and parental leave extra days Competitive benefits packages Vacation, compassionate leave, sick days, and flex days Access to online services for families and new parents End of year closure days (not deducted form vacation balance) Diversity and Inclusion Board with 12 affinity groups Internal learning and development programs Enterprise-wide employee discounts And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.