Senior Quality Improvement Consultant
Fairview Health Services
Overview M Health Fairview is seeking a Senior Quality Improvement Consultant to join their team. Here are the details of the position: Position: Senior Quality Improvement Consultant Employment Type: Full-time (1.0 FTE, 80 hours per pay period), day shift with no weekends required Location: Mobile Benefits: Medical insurance available for as low as $0. Dental insurance also available with a $0 option. 24 days of paid time off (PTO) per year. 403B retirement plan with up to a 6% employer match. Visit www.fairview.org/benefits to learn more about our benefits. Responsibilities Job Description As a member of the team, this position will drive results-oriented performance improvement initiatives using the methodologies of Six Sigma and Lean while ensuring accountability, focus, strategic alignment and cross functional relationships with the other Fairview entities through the use of metrics-based goals and objectives. Please note there is the opportunity to receive training in improvement methodology in this role, and having or achieving certification is a requirement of the role. Employees who do not have certification will have 24 months from hire date to achieve certification at the level required for their role. Lead and facilitate multiple process improvement project teams simultaneously utilizing improvement methodology (e.g. Lean Six Sigma) for UMMC and MCH Takes initative to develop transformative solutions to intractable problems Serve as internal expert on process improvement tools and techniques with a focus on Lean Six Sigma Applying an analytical/quantitative approach to problem solving by obtaining and using data and statistical concepts Develops and maintains a strong working relationships with champions, sponsors, process owners and team members to become a trusted advisor Facilitates a boundary-less approach to problem solving – effectively eliminating silos Inspires and guides teams to achieve goals Assists in the delivery of formal training courses of Lean Six Sigma Coaches and mentors other improvement consultants & project team members, providing support and ongoing learning Communicates clearly and effectively Leading and facilitating multiple process improvement project teams simultaneously in the implementation of Lean Six Sigma for UMMC and UMCH Works with Director, team, and site leadership to develop project ideas that will have significant impacts on strategic priorities Effectively align and scope projects – Define the goal for improvement, the defects or waste to be eliminated or improved and identify team members Ensures the development of necessary metrics and tracking systems to allow for active monitoring of project success Manages resources to accomplish goals Organizes work to set priorities and manage multiple and competing demands Develops project management plans by breaking down work into process steps, schedules and accountabilities Assist in the expansion of the education and training of Lean Six Sigma in the organization Assists in the delivery of formal training courses for UMMC leaders, managers and process improvement teams around Lean Six Sigma Coaching/mentoring Green and Black Belts on Lean Six Sigma methodologies Act as both a technical and cultural change agent - serving as a process and organizational catalyst for change Utilize change management tools to accelerate and ensure acceptance of the changes Keeps focus on lasting change Anticipates problems and plans accordingly Breaks down barriers to achieve objectives Qualifications Required: Bachelor's Degree; Certified Lean Six Sigma Black Belt (or equivalent) OR willingness to certify within 2 years of hire; 6 or more years of Quality/Process improvement experience (either as facilitator or member of project teams) OR similar amount of clinical experience Preferred: Master’s Degree, Certified Lean Six Sigma Master Black Belt (or equivalent), acute care clinical experience Additional Skills and Experience: Expert team facilitator Excellent math and advanced computer skills (e.g. Excel, Minitab, data manipulation, etc) Strong understanding of basic statistics Understanding of care and delivery operations and business operations within a hospital High interpersonal skills, respect of peers, and ability to perform under pressure Ability to manage multiple projects and competing demands Ability to coach & mentor multiple personnel Personal commitment to prescribed learning process EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
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