The Regional Manager of Assets Protection is responsible for supervision of Asset Protection leaders throughout their region to include recruiting, development, performance oversight and budgeting. This position will be responsible for the co-development and execution of the company shrink reduction strategy, as well as the related financial performance within their area of responsibility. The Regional Manager Asset Protection is a key member of the operation's organization, working with cross-functional teams throughout the organization; leading shrink reduction business plans, providing program visibility, analysis, trend reporting and general support to the evolution of the retail loss prevention business. The position is field-based, and travel is required.
KEY RESPONSIBILITIES:
Business Leadership
Lead and clearly articulate the vision and values of the organization and the AP department within the assigned area of responsibility
Educate Cross Functional Leaders sharing strategies and creating alignment
Influence change, propose and develop business cases, including obtaining required approvals, financial and technical resource support, and the support of appropriate management teams
Be data obsessed! Evaluate relevant shrink data from multiple sources to identify regional trends in internal and external theft. Use findings to shape decisions and recommendations
Act as a results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities
Clearly communicate and report on key metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner in alignment with business strategy
Provide direction and consultation during process rollouts and system enhancements to ensure proper adoption, deployment, and to ensure that all employees are executing the program the way it was designed
Shrink Reduction
Co-develop and lead implementation of company shrink programs and directives, including creating specific shrink reduction plans and manages compliance and ensures strong awareness culture is in place in all assigned locations.
Proactively analyze security and safety metrics in area of responsibility and identify/recommend practical solutions to address outliers
Leverage and dissect all company and departmental activity performance reporting to identify risks and mitigate issues that reduce loss and maximize profitability
Take a proactive approach to innovate, develop, implement, and manage programs to reduce shortage including preventing and detecting issues of theft and dishonesty
Internal and External Theft Mitigation
Manage the implementation of programs designed to protect Company assets from loss due to internal/external theft, fraud and unsafe practices within a designated geographical area
Direct major Organized Retail Crime, Cargo Theft and External Theft cases in partnership with corporate ORC team and Supply Chain Organized Retail Crime Investigator to bring swift and effective closure to identified cases and to reduce loss
Investigate cases of internal theft, external theft, organized retail crime and cargo theft or fraud and conduct interviews when appropriate
Develop, monitor, and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends and root cause in high shrink locations
Emergency Response and Safety Support
Effectively address and respond to security incidents, including potential and actual workplace violence incidents, protests and civil unrest
Conduct appropriate testing of the incident response plans
Review safety and security reporting and identify root causes of trends. Have the ability to provide specific and proactive direction to reduce incidents within region
People Development
Support an environment of Transparency, Diversity and Inclusion
Own the recruiting, hiring, and development of employees in geographical region and retain candidates who raise the performance bar
Provide a roadmap for continued development through the company Quarterly Connect Program.
Own succession planning, provide program support to foster readiness for additional responsibility.
CORE COMPETENCIES:
Communicates Effectively: Develops and delivers a variety of communication methods that convey a clear understanding of the unique needs of different audiences.
Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities.
Strategic Mindset: Sees ahead to future possibilities and translates them into competitive strategies.
Manages Complexity: Makes sense of complex information and evaluates different solutions to effectively solve problems.
Builds Teams: Builds strong teams that apply their diverse skills and perspectives to achieve common goals.
Drives Vision: Communicates a compelling vision and strategy that motivates others to action.
QUALIFICATIONS:
A completed bachelor’s degree from an accredited university or equivalent military or professional experience
8 - 10 years’ experience in multi-unit asset protection, loss prevention, inventory control, security services
5 years’ experience in managing people leaders
Demonstrated ability to lead effective shrink strategy
Familiarity with security equipment such as intrusion detection devices, access control systems, etc.
Ability to multi-task, make decisions and provide guidance in stressful situations
Strong time management skills with the capacity to meet deadlines and adjust to changing priorities
Effective interpersonal skills both written and verbal with the ability to communicate effectively at all levels of the organization
Proficient with MS Office Professional Suite, including intermediate knowledge of Excel.
On call for all store incidents, nights, weekends (Break-ins, weather, alarms, civil unrest activities, etc.)
Ability to travel up to 50%-75%
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesA few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Maryland:141,500.00 - 233,500.00 USD Annual