Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

The Senior Relationship Manager is passionate about maintaining and building long-lasting alliances with important strategic partners that improve revenue. You will report to the Sr. Director of Strategy.

 

Main responsibilities will include:

• Manage the daily operations for a portfolio of large strategic partnerships and develop deep subject matter expertise for each relationship

• Create plans to grow important relationships while balancing risk and reward

• Ensure partners achieve their commitments, track their performance and manage the relationship

• Work where collaboration with the partners, sales, product, finance, leadership and other teams is important to your daily success

• Manage processes related to royalty payments, billing/invoicing, negotiated contracts, data questions, and internal partner operations

• Manage inbound requests from sales and product for special pricing or exceptions with partners

• Work with partners to gather insights, understand current business processes, challenges, and opportunities to deliver a great partner experience

• Identify opportunities to guide and manage the implementation of important projects

• Produce, simple and clear story lines, slides and other deliverables relevant to audiences of all levels.

Qualifications

Qualifications

Bachelor's degree or equivalent experience required, internationally recognized MBAExperience of the U.S. financial services industry (credit experience)High fluency in EnglishIntermediate to Advanced Excel skills (pivot tables, vlookup, formulas, conditional formatting, and functions). Power Query, Macros, and advanced skills.Knowledge of database management principles

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

 

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.