West Creek 3 (12073), United States of America, Richmond, Virginia Senior Risk Associate - Operational Risk Management Capital One is seeking an energetic, self-motivated Senior Risk Associate to join the Operational Risk Management Testing (ORMT) team within the Operational Risk Management second line of defense. ORMT is a dedicated group of professionals focused on developing and executing second line of defense oversight responsibilities for Capital One. As a member of the ORMT team, this Senior Risk Associate will execute challenges of operational controls identified through various risk assessment processes. Control challenge includes documenting testing results, preparing work papers to evidence testing methods, drafting final reports summarizing testing results, providing direct feedback to the first line of defense, and informing the effective challenge regarding overall control effectiveness. This associate will be responsible for building and maintaining relationships with our business partners while adhering to the highest ethical standards required for independent testing. Success in this position will rely heavily on working with other team members, being able to identify and execute strategies to build and improve processes, being able to analyze data from a variety of sources and to independently identify risk through undefined processes or ways that are not predetermined. **Responsibilities:** + Perform testing on identified operational risk controls to provide assurance that risk-taking groups are appropriately representing their control environments through the effective challenge of operational controls. + Review business continuity plans to identify data quality concerns and confirm adequacy of documented recover plans + Ensure issues are properly reported to business areas and remediated appropriately to reduce outstanding risk or performance breakdowns + Perform and support detailed data analysis to include trending, problem identification, and development/completion of remediation projects + Identify emerging risks, process improvements, or areas for increased training through the analysis of testing results + Manage work across organizational lines to achieve results and manage competing priorities + Support procedure reviews and document updates + Exhibit excellent verbal and written communication skills; develop communications (written and presented) to support findings + Assist with compiling metrics + Provide effective challenge to the business where appropriate + Demonstrate problem solving and analysis skills with attention to detail **Basic Qualifications:** + High school diploma, GED, or equivalent certification + At least 1 year of audit or risk management experience + At least 1 year of testing or quality assurance experience **Preferred Qualifications:** + Bachelor’s Degree in Auditing, Finance, Economics, Planning, Information Systems or Business Administration + At least 2 years of risk management experience + Certified Risk Manager (CRM) + AWS or similar Cloud IaaS or PaaS experience + Proficient creating and maintaining information in Google Suite Products such as Slides and Sheets + Familiarity with Federal Financial Institutions Examination Council (FFIEC) and Office of The Comptroller of The Currency (OCC) regulatory requirements as it relates to Technology and Operational Resiliency + Project or process management experience + Demonstrated problem-solving and analysis skills with attention to detail + Strong team and partnering skills and flexibility + Excellent written and verbal communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).