Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
GENERAL DESCRIPTION:
Responsible for the overall satisfaction, acquisition, retention & development of the assigned Accounts.
Act as the link for all client needs, liaising/coordinating various departments to ensure customer support and satisfaction.
Prepares and coordinates the major deals and maintains key customer contacts at senior levels
Focus on deploying a superior account planning and a consultative sales methodology approach in order to maintain a high level of service and increased sales penetration to existing accounts.
Under general direction, responsible for managing existing customer relationship/ contact and customer retention through renewals.
Build, develop and maintain relationships with Account decision-makers to develop opportunities, maintain, and expand business within the accounts, visiting clients and performing product demos as required.
Assume full responsibility for clients in portfolio.
Assist the Commercial Director in Request for Proposal Response presentations to potential customers in order to acquire new Accounts.
Gathers the market intelligence covering competitors' products and sales strategies
Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for Accounts as well as of other account-specific information (trends, strategy, competitors, pricing, etc.).
PROFESSIONAL BACKGROUND:University degree, MBA an asset.
Proven experience in account management
Experience in managing business relationships and driving growth with customers.
Commercial expertise - Ability to build and implement an integrated Account Development Plan. Track record of Account management including complex negotiations within very competitive environments.
Extensive experience in selling services / products in service industries with intensive use of technology
Proven ability to quickly understand and analyze complex technical requirements and business needs.
Excellent presentation skills. Experience of designing and delivering training programs an advantage.
Pro-active team player who understands collaboration and sharing.
Ability to work in a dynamic, entrepreneurial organization, both in a team and in an independent environment.
Strong interpersonal and influencing skills with the courage and willingness to challenge the status quo to drive business objectives.
Extensive experience and network in the tourism/travel/leisure & business travel industries
Open to change with experience of change management, innovation and transformation initiatives in a technology driven environment.
Fluency in English.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.