**80183BR** **Title:** Senior Sales Lead - FT **Location/Division:** NY - New York - Fifth Ave - 4643 **Job Summary:** A Senior Sales Lead’s priority is to support and coach the team to grow sales and create efficiencies in the store. Your keen abilities are demonstrated through an expert level of knowledge and proficiency in various areas or subjects. This expertise is recognized in the store but might also contribute to the pod or district. You create the energy and vibe in the store through a love of our products and a personal desire to create the best experience for our customers. As a skilled seller, you are a subject matter expert who mentors, teaches and helps the team to develop in their Paper Source careers. **Notes:** An employee in this position can expect a hourly rate starting at $18.50. **Auto req ID:** 80183BR **Employment Type:** Full-Time **State:** New York **City:** New York **What You Do:** ● Ensure consistent, friendly, and informed service to customers, first by the example you set, and second by the training you provide to the store team on first-class customer experience. ● Ensure a vibrant store through the execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable, and inviting presentation. ● Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively sell and engage in conversation with every customer. ● Develop the store team based on their individual strengths and through engagement and coaching in partnership with the store manager. ● Drive results during assigned Manager on Duty (MOD) segments delivering sales and behaviors that meet the store’s performance targets. ● Lead daily merchandising and replenishment efforts. ● Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll). ● Open and close the building, ensuring the safety of our employees and customers. ● Work on the selling floor, which requires physical activity i.e., prolonged standing, repetitive bending, lifting, climbing). **Knowledge & Experience:** ● Proven and demonstrated delivery of excellent standards of service. ●Proven ability to deliver sales results. ● Proven and demonstrated knowledge of product/market and the current cultural trends. ● Solid operational knowledge to run the store. ● Proven successful experience training employees. ● Proven and demonstrated good judgment when making decisions. ● Excellent verbal and written communication skills. ● Proven ability to communicate effectively and work collaboratively. ● Expected Behaviors Prioritize customer experience above all else. ● Drives and delivers sales results. ● Is curious and continues to develop deep knowledge about the industry. ● Plans and aligns work for the store team while meeting deadlines. ● Provide consistent and actionable feedback to store team. ● Is approachable and work collaboratively with and through others. ● Support results through observation and development of store team. ● Enjoy working with people and value them. ● **EEO Statement:** As an Affirmative Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003