Position Summary

Are you an experienced, passionate pioneer in technology? A system’s professional who wants to work in a collaborative environment. As an experienced Senior ServiceNow Developer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below.

Work you’ll do/Responsibilities

Work with functional team and clients to implement ServiceNow applications such as ITSM, ITOM, CSM and build customized applications using ServiceNow App EngineDevelop scoped applications that will utilize all the ServiceNow’s platform functionalityCreate and maintain API and data integrations between ServiceNow and other servicesWork with the latest ServiceNow AI capabilities to enhance applicationsUse UI/UX leading practices to develop ServiceNow PortalsDesign and develop reports and dashboards

The Team

The US Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation utilizing ServiceNow. Working with CIO’s, Technology Executives, Service Owners (HR, IT, Customer, Field Service, PPM) and their teams to establish an operating model for technology based on the implications of NextGen and advances technologies, new and evolving service models for technology and the operational expectations of an organization.

Qualifications
Required

Minimum 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environmentExperience with multiple ServiceNow modules, with Customer Service Management (CSM) a must, Hands-on experience with Service Portal Development, Flow designer and/or traditional workflowsExcellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4)Experience in Custom Application Development using ServiceNowExperience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hubExpertise in ServiceNow Scripting – Business rules, Script Includes, Client Scripts, JavaScript, etc.Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scriptsExperience building dashboards and reportsExperience with App EngineLimited immigration sponsorship may be availableAbility to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.Bachelor’s degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experienceMust live in a commutable distance to or be willing to relocate to one of the following Delivery locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA; Charlotte, NC; Atlanta, GA; Dallas, TX; Houston, TX

Preferred

ServiceNow Certified Systems Administrator (CSA), highly desirableServiceNow Certified Application Developer (CAD), highly desirableExperience with UI Builder, a plusITIL Foundations, a plus

Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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