Job Description SummaryAll activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Job Description

Roles and Responsibilities

Responsible for the profitability and customer satisfaction for assigned contractsProvide both service agreement, and time and material program managementAssist in sales campaigns for new contracts and proposalsAssure timely resolution of customer issues and customer satisfaction for assigned contractsInteract with members of the customer service, project management, parts & transactional services, field service, repair service and/or other teamsFunction as liaison between internal organizations and customers for assigned contracts ·Developing specialized knowledge in their discipline. Serves as best practice/quality resource.Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.Has in-depth knowledge of best practices, general contract language and terms, and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the marketUses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations.Uses multiple internal and limited external sources outside of own function to arrive at decisions.Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements.Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

Required Qualifications

Bachelor's degree from an accredited university or college.Minimum of 5 years significant experience in services & customer contract management

Desired Characteristics

Strong oral and written communication skills.Strong interpersonal and leadership skills.Demonstrated ability to analyze and resolve problems.Demonstrated ability to lead programs / projects.Ability to document, plan, market, and execute programs.Established project management skills.

The base pay range for this position is $104,200 - $173,700 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for variable incentive compensation of 15%. This posting is expected to close no earlier than March 12, 2025.
*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.  
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No