Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

We are looking for a highly skilled Senior Site Reliability Engineer (Azure) to join our growing team in Cloud Engineering Practice.

The role

● Help build a Site Reliability Engineering culture by sharing best practices, approaches, documentation, and code with other engineering teams
○ Define and setup KPIs to monitor Error Budgets
○ Implement strategies to ensure Error Budgets stay above the defined-acceptance levels
○ Define and implement response mechanisms when Error Budget thresholds are breached
● Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually;
● Able to troubleshoot complicated issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot infrastructure and application issues, including development and testing
● Monitor application performance, take steps to improve overall application performance and stability and follow through with implementation (design, develop and test);
● Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability;
● Design, write, ship, and motivate the creation of software and systems to increase observability, product reliability and organizational efficiency;
● Work closely with software engineers and QAs to ensure the system is responding properly to non-functional requirements such as performance, security, and availability;
● Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it;
● Maintain and monitoring deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure;
● Design, Develop & Test Terraform based Infrastructure as Code scripts to automate Azure infrastructure setup
● Develop Typescript, NodeJS based REST/JSON Web Services deployed on Azure.

What you’ll bring

● Experience in Typescript, NodeJs and web development technologies
● Proficient in scripting languages such as Powershell and/or Python
● Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, CodePipeline, etc.), automation and configuration tools (Puppet, Ansible, etc) a plus.
● Bachelor’s Degree in Computer Science or related; or equivalent combination of education and experience
● 10+ yrs overall experience in Software Application Development & Engineering
● 5+ years of SRE experience
● 3+ yrs experience in Azure services

Must be US Citizen

As required by the equal pay and transparency acts, the expected base salary for this position is: $130k-$150k base+ Bonus+ Benefits. The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Digital Service's bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

#LI-MS2

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.