Meet Our Team:

Customer Decision Hub (CDH) is responsible for personalizing billions of customer interactions in real time for the largest organizations in the world. CDH is built on Pega Platform technology to provides an “always on” brain seamless integrating AI and business rules across all your channels. The CDH team builds and enhances this enterprise software solution for our clients. We are distributed around the world, with a large presence in India, the Netherlands, and the US.  

Picture Yourself at Pega:

As a Senior Software Engineer in the product, you’ll contribute in adding/enhancing features to CDH application through PRPC that exposes for sound technical understanding along with excellent domain exposure. Role would also call for customer exposure in terms of resolution to customer issues, remaining attentive and empathetic to customer experiences and helping to resolve them with the best possible ways. Role would call for achieving high quality deliverables, and thereby maintaining high level of application quality score. Pega is staying on the cutting edge of technology, this is your chance to get your hands on working on leading technologies to solve interesting problems. 

What You'll Do at Pega: You will be working as part of collaborative team, surrounded by passionate, fun loving, talented engineers who work to deliver high quality features with very high efficiency. Be part of a dynamic and a fast-growing team delivering strategically important solutions for world class customers.Active participation in conceptualization, end to end design and development of technical and functional requirements of features in Customer Decision Hub ProductOwning up and delivering on the committed development activities as per defined best practices without schedule variance and exhibiting the characteristics of understanding the customer needs instead of settling down for the documented requirementsAssisting in identification of enhancements to PRPC and development of use cases to request and prioritize those enhancements.Staying on or ahead of schedule in assigned tasks and providing regular updates to leads on the project progress and outstanding work/issues.Actively participating in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our development processesActively contributing to innovations (finding solutions to the challenges in application development)Who You Are:

You are an experienced technical professional with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to focus on building, maintaining, and supporting next-generation solutions.

What You've Accomplished: Bachelor’s /Master’s Degree or equivalent4 to 6 years of experience in analysis, design, development, and application deployment of applications on PegaCertified senior system architect (CSSA) A result-oriented individual, focused on delivering results not just activities, with the ability to identify, analyze, and solve problems. Should be able to make strong recommendations and acts as a role model for the teamStrong experience of Object-Oriented Programming. Additionally, experience in JavaScript, CSS and HTML are desiredExperience in Javascript, CSS, HTML is desired.Agile/Scrum development methodology knowledge/experience.Pega Offers You: A rapidly growing yet well-established businessFlexible work mode: hybrid 3 days from the office. We are located in Pritech Park SEZ Bengaluru. The world’s most innovative organizations as reference-able clientsGartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay + bonus incentiveEmployee equity in the company
#Li-CK Job ID: 21435

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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