We are part of Customer Success Engineering (CSE) focused on the Small & Medium Business (SMB) segment of Experiences + Devices (E+D) Modern Work. Our mission is to drive Affinity, Awareness and Acquisition of new SMB customers, Upgrade, Expand and Retain existing SMB customers, Lead the AI and Copilot wave using world-class engineering practices. Our team culture is supportive, values continuous learning, flexibility and empowerment.

Our work spans Modern Work (Productivity) as well as Identity, Security and Compliance. We build solutions that accelerate Cloud Adoption, Tenant Migration, Tenant Health in collaboration with teams across E+D.

We build Customer Lifecycle and Multi-Tenant Management experiences in Microsoft 365 Admin Center and Microsoft 365 Lighthouse for SMB Customers and their Partners, aka Managed Service Providers (MSPs)

We integrate and aggregate business and operational data pertaining to Users and their Devices from a multitude of Modern Work services, leverage ML and AI to generate Actionable Insights and Recommendations. We enable Standardization and Automation so Partners can scale to managing hundreds of Microsoft 365 tenants through a single pane of glass.

We are seeking a Senior Software Engineer, if you are passionate about delivering cloud-based solutions for a diverse set of customers in a fast-growing (SMB) business segment, and looking for career growth opportunities, we would love to speak with you!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.