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SENIOR SOLUTION ARCHITECT
DEPARTMENT: Professional Services

DIRECT REPORTS: No

As part of our Solution Architecture team, you are working with experienced colleagues to implement our solutions within customer projects, owning and managing the design from initial design workshops until go live.

RESPONSIBILITIES:

Understand and connect customers’ existing business processes and technology to propose the e2open solution to create measurable business value Conduct and lead business and technical design workshops around our customers’ complex global Supply Chain processes to create highly scalable and sustainable solutions  Synthesize customer’s business requirements to create clear and comprehensive use cases, functional design requirements and technical system requirements  Act as the key resource to ensure the customer is comfortable that solution design addresses requirements Define the overall integration architecture between different customer systems and the e2open stack in terms of functional data flow and data choreography You support our program directors to manage scope against contract  Perform fit gap analysis between e2open cloud product functionality and the client’s requirements  Be a leader on a team of technical and business analysts and engineers, foster a productive team environment, leverage diverse views to encourage innovation, and mentor team members to ensure their success and growth  Capture and share best practice knowledge among e2open Professional Services community  Ensure the designed solution is translated and implemented.  Liaise with different Product Stakeholders in shaping the Product Roadmap  Effort analysis and estimate the implementation effort.  Other duties as assigned

QUALIFICATIONS AND EXPERIENCE:

Bachelor’s Degree (Supply Chain Management or related field) or 2+ years relevant and equivalent experience 5+ years previous experience in the delivery of software solutions within the Logistics & Supply Chain Industry, specifically in Customs, Forwarding, or Transportation Experience with Overseas Vessel Booking processes and International Freight APICS certification is a plus (CPIM, CSCP, etc.) Understanding of Supply Chain Management practices and knowledge of Supply Chain strategies and industry best practices Familiarity with SAP, Oracle and/or other ERP systems Good technological proficiency and experience with B2B Integration, mapping of files and error troubleshooting Understanding of XML Data Structures; Ability to write and interrogate XML/XSD Experience with API Strong analytical and problem-solving skills Excellent English communication (oral, written, presentation) and interpersonal skills. Supply chain certification is a plus

PHYSICAL REQUIREMENTS:  

General office environment and responsibilities requiring:  Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday  Placing and receiving phone calls  Occasionally moving and lifting objects up to 20 pounds  Travel required as dictated by the role