Grand Rapids, MI, USA
3 days ago
Senior Solution Consultant
As one of the most dynamic jobs in the material handling industry, The Solution Development, Senior Solution Consultant will collaborate with the Dematic Sales Organization to truly understand the future state needs of our existing and potential clients by translating those needs into automated material handling solutions. This client facing role requires excellent communication, the ability to communicate complex topic in simplified ways, and the ability to support clients’ best interests.
Solution Consultants translate data and business trend analysis into future state automated solutions to prepare our clients for the dynamic disruptions they face. The ideal candidate should have 8 to 12 years’ experience working in the operational warehouse and distribution network and/or the application expertise of material handling solutions including mechanical design and machine controls and understanding of warehouse control software. Consulting experience is a plus. This position will report to the Solution Development Consulting and Concepting Manager, Solution Development North America.
Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.

What we offer:

Career DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal Opportunities 

 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

 

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 

The base pay range for this role is estimated to be $82,000 - $166,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role

Lead the Creation of World Class Automated Material Handling Solutions of any size or complexityOwn defining and concepting multiple of DEMATIC's most complex solutionEstimate time frames, quality and quantity of resources required to successfully develop complex projectsIdeation & selection of solutions that meet or exceed the Design Criteria requirementsEvaluate concepts and recommend the best solution.  Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculationsMay supervise specific task to complete the frozen concept & deliverablesDefine and qualify clients objectivesAssist Sales in the Pre-Qualification of opportunities as neededBuild rapport to become customer's Trusted AdvisorAnalyze customer business requirements and develops solutions that meet or exceeds customer needsUnderstand customer existing operations thoroughlyDetermine methodology for collecting, analyzing, and summarizing data critical to designAnalyze collected data to accurately represent customer requirementsAnalyze customer data to create a design criteria then concisely present resultsProduce a Design Report that professionally summarizes and conveys the project requirementsResearch vertical market trends and needsWithin Assigned Vertical Market, stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.Develop consulting best practicesCoaching, mentoring and training other consulting team members while consistently modeling Dematic and KION values and core competenciesDemonstrate what excellence looks like to the consulting team in practice. Thoroughly understands the practices, methodologies and requirements of the Solution Development processes and serves as advisor to all group members.Developing training materials and programs to drive excellence in the consulting practiceCommunicate vision, value, and needsAssist in the preparation of proposal documents and the accurate representation of the solutionSupport the development of and adhere to the project planEnsure project risks are continuously evaluated and mitigated, or escalates risks to management level when impact is significantMaintain task level status updates as appropriate, provide weekly status report to manager as requestedUse written descriptions, spreadsheets, charts, and flow diagrams skillfullyUse drawings and sketches skillfully to facilitate concept reviewsContinuous improvement and developmentProvide specialized guidance or train support and/or professional staffMay be assigned to be Subject Matter Expert in specific technology of Vertical Market Sub-SegmentDrive LEAN problem-solving efforts for project and process performanceThoroughly understand and follows the practices, methodologies, and requirements of the Solution Development DepartmentContinually look for ways to improve Solution Development

What We Are Looking For

5+ years of subject matter expert leadership experienceExcellent at coaching and mentoring other team membersExcellent written and oral communication skills, including an ability to communicate with the senior leadership team, customers, and internal stakeholdersTransitions between meetings and tasks with purpose, determination, and joyFlexibility to adapt to changing priorities and new challenges8+ years of logistics and automation experienceMust be extremely knowledgeable in Distribution Center operationsHigh Level understanding of material handling technology and softwareProficient in data analysis and overseeing data analystsProficient in concepting with modern toolsBachelor's Degree required in related discipline. Masters strongly preferredWillingness to travel 25-50%

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