Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Our Global Cloud Applications (CApS) team is growing rapidly and we are looking for a Senior Solutions Engineer to support our PLM Teamcenter customers worldwide from our Siemens DISW office location in Penang.

Responsibilities:

Manage Teamcenter installation in distributed environmentInstall Teamcenter custom template using BMIDEDealing with FMS configuration, distribution, dispatcher configurationDoing active workspace installation and configurationWork on NX and SolidEgde CAD integrationSolve L2 tickets on the applicationApply patches on test, UAT and Production ServerDocument root cause analysis of issuesReach out to PLMS for Product Issues and raise Incident ReportsCommunicate with users for the issuesWork with L3 on the escalated issuesProvide workarounds to issuesDevelop Knowledge Management database for solved issues

Requirements:

Preferably have around 7-10 years of PLM solutions/Teamcenter/Enterprise Software Support experience with minimum 5 years supporting a manufacturing customer production instance.Preferably possess Siemens PLM Teamcenter solution skills to do Teamcenter installation in distributed environment, Teamcenter custom template installation using BMIDE, FMS configuration, distribution, dispatcher configuration, doing active workspace installation and configuration, NX and SolidEgde CAD integration.PLM/Teamcenter triaging with strong analytical, systematic problem solving and troubleshooting skills.Proven ability in performing root cause analysis with industry technics and sharing the solutions.Scripting knowledge in Perl or Batch scripts and DBA knowledge on Oracle/MS SQL would be useful.Catia, AutoCAD and ProE CAD Integration with Teamcenter will be an added advantage.Good to have: ITIL & AWS Cloud Certifications, mentoring of junior team members.Team player with a good learning attitude to learn new things.Excellent verbal and written communication skills preferably in Japanese and MandarinBasic Linux and Windows Operating System knowledgeWilling to work on call basis during any holidays.

Working at Siemens Software

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

Siemens Software. Transform the everyday.

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