Senior Specialist, Digital Media Marketo 1800 Duke St, Alexandria, VA 22314, USA Req #1065 Thursday, March 6, 2025 SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces.  With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally. **Summary** SHRM is seeking a versatile and detail-oriented Senior Specialist, Digital Media Marketo to support our marketing initiatives with a focus on Marketo campaign execution and copywriting. This role will be responsible for creating and optimizing marketing automation workflows, developing compelling content, and collaborating across teams to drive engagement and conversions. The ideal candidate has experience in marketing automation, content creation, and campaign execution in both B2B and B2C environments. Join our team as a Senior Specialist, Digital Media Marketo and play a key role in executing high-impact marketing campaigns that connect with HR professionals and business leaders worldwide. **Responsibilities** **Marketing Automation & Campaign Execution** + Build, execute, and optimize email marketing campaigns, landing pages, and lead nurture programs in Marketo. + Ensure proper audience segmentation, personalization, and A/B testing for continuous performance improvement. + Collaborate with sales and demand generation teams to ensure lead scoring, routing, and follow-ups are aligned with business goals. **Copywriting & Content Development** + Develop engaging email copy, landing page content, ad copy, and campaign messaging that aligns with SHRM’s brand voice and resonates with key audiences. + Optimize copy for clarity, engagement, and conversion across multiple marketing channels. + Assist in the creation of marketing assets, including brochures, one-pagers, and promotional content. **Cross-Functional Collaboration** + Work closely with Demand Generation, Content, Brand, and Product Marketing teams to ensure marketing initiatives align with overall strategy. + Partner with sales enablement to support the creation of materials that enhance lead conversion and pipeline growth. **Performance Analysis & Optimization** + Track and analyze email and campaign performance metrics to inform optimization strategies. + Provide insights on email deliverability, open rates, click-through rates, and lead conversions to improve engagement. + Maintain data integrity and ensure marketing automation processes align with best practices. **Project Management & Execution** + Manage the execution of marketing campaigns from concept to deployment, ensuring all assets and content meet deadlines. + Maintain best practices in Marketo campaign setup, testing, and reporting. + Stay up to date on marketing automation trends, email best practices, and industry innovations. **Education & Experience Requirements** **Education:** + Germane degree and non-degree credentials or other verifications of skills and competencies will be considered. **Experience:** + 3-5 years of experience in marketing automation, email marketing, or digital marketing, preferably in both B2B and B2C environments. + Hands-on experience with Marketo. + Experience analyzing campaign performance using Marketo, Google Analytics, or other marketing analytics tools. + Experience with CRM platforms (Salesforce preferred) and integrating them with Marketo preferred. **Knowledge, Skills & Abilities** + Strong copywriting and content development skills, with the ability to tailor messaging to different audience segments. + Understanding of lead nurturing, segmentation, and marketing automation workflows. + Ability to manage multiple projects and deadlines while maintaining strong attention to detail. + Excellent collaboration and communication skills to work effectively across teams. + Knowledge of SEO, paid media, or social media marketing preferred. + Familiarity with Adobe Experience Manager (AEM) or similar CMS platforms preferred. + Background in HR, membership organizations, or events marketing preferred. **Certifications** + Marketo Certified Associate (MCA), Marketo Certified Expert (MCE), and/or Marketo Certified Solutions Architect (MCSA) a plus. **Physical Requirements** This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use of hands and fingers for typing, handling documents, and using office equipment. + Occasional standing, walking, bending, and reaching. + Ability to lift and carry up to 30 pounds as needed. + Clear verbal and written communication skills for effective interaction with colleagues and stakeholders. + Ability to manage multiple projects and deadlines while maintaining strong attention to detail. + Excellent collaboration and communication skills to work effectively across teams. **Work Environment** **Hybrid Position (3 Days In-Office, 2 Days Remote):** + This position follows a hybrid work schedule, requiring in-office presence [three days per week] and remote work [two days per week]. Core work hours will be designated by the department. The office environment includes a standard workstation setup with collaborative spaces, while remote work requires a reliable high-speed internet connection and a suitable home workspace. Employees must maintain availability during standard business hours and adhere to company policies for both in-office and remote work. **Travel:** 0 – 10% \#LI-Hybrid _The hiring range for this position is $78,000 to $95,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives_ Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law. SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). We do not sponsor applicants for work visas. **Other details** + Job Family 00 - Marketing & Content + Pay Type Salary Apply Now + 1800 Duke St, Alexandria, VA 22314, USA