Senior Specialist, Front End Audit - Hybrid Requisition Id: 374936 Business Unit: Corporate Location: North Richland Hills, TX, US, 76180 **What you’ll need to succeed as a Senior Specialist, Front End Audit** **at XPO** Minimum qualifications: + 2 years of experience in accounting, invoicing or freight audit + 2 years of experience in OTC, accounts receivable or accounts payable + Excellent time management skills with a proven ability to meet deadlines + Critical thinking and problem-solving abilities + Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner Preferred qualifications: + Bachelor's degree or equivalent related work or military experience + Experience researching data and root cause analysis for discrepancies + Prior experience in freight transportation or logistics environment + Proficient computer skills with emphasis on Advanced Microsoft Excel, Microsoft Office + Demonstrated ability to follow up, multitask, and prioritize + Ability to work independently and as a team with shared responsibilities + Previous experience evaluating customer contracts + Previous experience analyzing data to make recommendations **About the Senior Specialist, Front End Audit job** Pay, benefits and more: + Competitive compensation package + Full health insurance benefits are available on day one + Life and disability insurance + Earn up to 15 days of PTO over your first year + 10 paid company holidays + 401(k) option with company match + Education assistance What you’ll do on a typical day: + Determine root cause of disputes and report process deficiencies and needed improvements; thus, driving resolution and reducing out of period corrections + Create processes and make recommendations to prevent future billing discrepancies + Audit customer accounts to ensure proper assignment in the Customer Information System platform based on specific customer requirements + Ensure compliance with SOX audit requirements + Perform analytical thinking to audit pros that are unrated (XCWZ Manual queue) and billed using our default rating tariff + Review customer pricing agreements and XPO’s internal tariff for accuracy + Process corrections using the correct Description and Category + Collaborate with Collections on disputes and provide feedback on audit findings using GetPaid + Prepare and submit coding requests + Make phone calls to internal and external customers to ensure accurate billing on unrated pros + Partner with internal stakeholders to ensure that accounts are set up accurately + Perform other duties or ad hoc assignments as needed \#LI-Hybrid **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .