Summary Description:
Under general direction, provides leadership and oversight of the day to day operation of the health benefit team. Within the Employee Retiree Service Center (ERSC), the benefit team administers the Montgomery County Public Schools life, medical, prescription, dental, and vision plan oversight, and customer service support. The team provide project support and leadership as a functional expert for ongoing benefit programs and to integrate technology to automate business process; maintains the functional knowledge of the plans and the implementation strategy in the system; uses technology as it relates to benefits and the business process required with ERSC; provides support to retirees and active employees for retirement/health plans, Medicare Part D, and vendor plan changes. Supervises staff and their work activities.Physical Demands:None.Special Requirements:Position may require weekend and evening work as necessary to perform duties and meet deadlines.
Summary Description:
Under general direction, provides leadership and oversight of the day to day operation of the health benefit team. Within the Employee Retiree Service Center (ERSC), the benefit team administers the Montgomery County Public Schools life, medical, prescription, dental, and vision plan oversight, and customer service support. The team provide project support and leadership as a functional expert for ongoing benefit programs and to integrate technology to automate business process; maintains the functional knowledge of the plans and the implementation strategy in the system; uses technology as it relates to benefits and the business process required with ERSC; provides support to retirees and active employees for retirement/health plans, Medicare Part D, and vendor plan changes. Supervises staff and their work activities.Physical Demands:None.Special Requirements:Position may require weekend and evening work as necessary to perform duties and meet deadlines.
Knowledge Skills Abilities:
Extensive knowledge of health benefits and plans - self-insurance principles, MCPS employee benefit programs and related policies and procedures. Extensive knowledge of Federal, State and local laws affecting employee health benefit programs. Demonstrated ability to analyze complex health benefit or management systems. Demonstrated oral and written communications ability, including the ability to effectively design and conduct seminars and benefit workshops, Knowledge of Employee Retirement Income Security Act (ERISA) and IRS guidelines to prepare comprehensive employee communication materials and summary descriptions preferred. Demonstrated supervisory and organizational skills. Experience in improving and documenting processes. Knowledge and application of the six leadership standards that have been established for the Montgomery County Association of Administrators and Principals (MCAAP/MCBOA) Professional Growth System (PGS).
Education Training Experience:
Bachelors degree required from an accredited college or university with a preferred major in business or public administration or related field. Masters degree preferred. Extensive experience in administering and implementing employee benefit programs for a large public institution. Experience supervising and training staff in plan administration, developing comprehensive employee communication materials, designing automated recordkeeping systems, planning work priorities and executing work plans for a multi-faceted program. Other combinations of education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.Certificate License:Certified Employee Benefits Specialist (CEBS) designation desirable.