***This role is based at our corporate office in Dallas, TX***

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This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As a Senior Specialist in the Plus Model, you will support the team that's helping hotels consistently grow market share and outperform competitors. On the Sales and Lead Management team reporting to the Sales Manager, you will work on projects including assisting hotels, hosting regular sales calls, managing sales leads, and producing revenue with proficiency and strategy through qualification and closing sales for hotels, via several group and transient lead sources.

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HOW WE WILL SUPPORT YOU

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

\n\nGo Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount\nPaid parental leave for eligible Team Members, including partners and adoptive parents\nMental health resources including free counseling through our Employee Assistance Program\nPaid Time Off (PTO)\nLearn more about the rest of our benefits\n\n

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

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**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

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Your role is important and below are some of the fundamental job duties that make your work unique.

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What your day-to-day will be like:

\n\nAssist hotels in handling incoming leads with proficiency and strategy that leads to improving overall hotel financial profitability and growing the RevPAR Index (market share) for each hotel in a portfolio of properties.\nCoordinate customer specifications (including room, food & beverage and meeting space requirements) via the identified lead management system. Enter and maintain a pertinent account and booking information following defined standards.\nPrioritize leads based on group sales strategy and factors affecting group rates, availability, and value.\nDiscuss contracts and commission agreements with end-user customers and intermediaries.\n\n

How you will collaborate with others:

\n\n\nEngage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.\nEngage with Revenue Management Partners to establish a selling strategy and related guidelines.\nEngage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.\nPartner with RM Enablement to assist in upskilling Lead Specialists\nCollaborate with LMS Sales Managers to assist in PTO coverage support of higher models as part of career development.\n\n\n

What deliverables you will take ownership of: 

\n\nHost regular sales calls with your hotel teams, providing strategic insight, market discussion, and real-time updates on existing opportunities, culminating in detailed meeting minutes.\nInitiate the preparation of proposals and contracts for hotel guestrooms and meeting spaces, including availability and pricing.\n\n

WHY YOU'LL BE A GREAT FIT

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You have these minimum qualifications:

\n\nOne (1) year of hospitality sales experience\nUnderstanding of sales and catering techniques, as well as event services\nExperience with data storytelling and conducting professional presentations to stakeholders\n\n

It would be useful if you have:

\n\nProficiency with Delphi.fdc, MeetingBroker and OnQ systems\nSales experience at a Hilton-branded property\nHotel Revenue Management knowledge\n\n

WHAT IT IS LIKE WORKING FOR HILTON

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Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

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We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.