Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Specialist, Program Management

The Commercial Solutions PMO department is looking for a Senior Program Manager to help drive the growth of several strategic B2B Partnership programs at Mastercard. The ideal candidate will be responsible for all aspects of the end-to-end program management to deliver program/portfolio objectives within the time, cost, quality, scope, resource and risk thresholds.

About You
You have a proven track record of program, delivering projects and programs in software, tech, payments, banking and/or financial products. You are very comfortable with client management and can support internal and external stakeholder needs simultaneously. You enjoy taking initiative to solve new problems and work well on a cross-functional team.

Roles & Responsibilities
* Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations for B2B Partner programs
* Collaborate with internal Mastercard stakeholders in multiple functions including Product, Engineering, Global Partnerships, Business Development, Marketing, and others to scope projects, develop governance structures and support the creation of relevant solutions for clients
* Lead internal and client meetings with strong communication skills
* Own project communications and reporting ranging from day-to-day status reports to executive stereos
* Act as point of contact for mid-level client stakeholders on program working teams and be able to assess client needs to cascade to internal partners
* Provide support and mentorship to more junior team members on program teams where required

Qualifications
* Basic Qualifications
* Undergraduate degree with 4-5 years of work experience in program management, product management, consulting, corporate strategy, or business intelligence
* Experience managing client relationships
* Advanced Word, Excel and Powerpoint skills
* Knowledge of project management tools and ability to create PM assets (project plans, risk registers, etc.)
* Ability to manage multiple tasks and clients in a fast-paced deadline-driven environment
* Preferred Qualifications
* Relevant industry expertise
* Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.