Senior Splunk Engineer Charlotte, North Carolina **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Job Description:** This job is responsible for leading the most complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of the most complex technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include consistently looking for opportunities to improve the reliability and efficiency of implementing the services, and influencing a culture of innovation and continuous improvement. **Position Summary:** Bank of America’s technology associates are innovators and problem-solvers. The Operational Intelligence team looks for creative collaborators who evolve, adapt to change, and thrive in a fast-paced global environment. The Operational Intelligence team within Consumer Technology consists of high performing engineers who deliver technology solutions to improve our huge Splunk environment. We are looking for a Splunk Architect with a strong engineering background, who can help drive our Splunk platform to be best of breed. The right candidate will join our Splunk Engineering Team as an individual contributor and will be responsible for managing, expanding, upgrading, automating, and improving performance and sustainability for our huge Splunk environment as a hands-on engineer/architect. The candidate will drive implementation using Lean Agile methodology. **Responsibilities:** + Serves as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes + Develops software solutions to address manual and repeatable work or inefficient processes and contributes to the technology strategy for end-to-end engineering solutions and provides feedback to the architecture teams + Translates business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies + Participates in various steering committees for technical and infrastructure service domains + Leads the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose + Mentors and guides team members to ensure system design technology solutions comply with enterprise system design and engineering standards + Creates an inclusive and healthy working environment and help to resolve organizational impediments/blockers **Additional Responsibilities:** + The candidate will be responsible for Splunk system architecture, data analytics, performance management, automation and some administration, for the Splunk deployments we manage across the enterprise. Good communication skills are needed to interact with technology and business groups, to gather requirements and deliver the solution. + Develop and maintain automation tools for CI/CD workflows using Terraform, OpenShift, Bitbucket, and other tools. + Collaborate with development teams to integrate automation tools into the software development lifecycle. + Design and implement automation frameworks and processes to optimize software testing and deployment. + Work with infrastructure teams to ensure automation tools are integrated with the appropriate infrastructure components. + Identify and address technical issues with automation tools and processes. + Develop and maintain documentation for automation tools and processes. **Required Qualifications:** + 5+ years expert-level Splunk Architect experience + Well-versed with search head and indexer clustering topology + Hands-on shell scripting and Linux/Windows system administration experience + Some expertise in programming languages such as Java, Python and/or Windows scripts + Thorough knowledge of regular expressions + Strong debugging and analytical skills + Good communication skills and tenaciousness to drive vendors, system admins and others to deliver solutions together + Creative individual with a track record of working on and implementing innovative technology solutions **Desired Qualifications:** + Experience with deployment tools such as Ansible, Puppet, Chef, BladeLogic and/or AutoSys + Experience working in a secure, multi-data center environment + Experience with other monitoring tools + BS/MS in Computer Science, Engineering, or any quantitative discipline **Skills:** + Adaptability + Business Acumen + Production Support + Solution Design + Stakeholder Management + Automation + Influence + Innovative Thinking + Solution Delivery Process + Technical Strategy Development + Application Development + Architecture + Collaboration + Project Management + Result Orientation **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.