Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About the Role:
As the founding designer of this team, you’ll play a key role in establishing this new product line. As part of the cross-functional leadership team, you’ll lead the entire product development process. Together you’ll own everything from setting the long-term vision and roadmap, all the way to launching new features and iterating on existing ones.
About the Team:
Small businesses often struggle to manage complex government requirements that are needed to operate their businesses compliantly. Gusto’s new Corporate & Tax Compliance team takes the administrative burden away from business owners throughout their journey, from incorporation through ongoing legal and compliance needs. By simplifying and automating these often complex, time-consuming processes, business owners can focus on growing their businesses without worrying about government regulations.
Here’s what you’ll do day-to-day:
Work with the other members of your leadership team to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision. Co-lead the definition of product strategy, roadmap, team OKRs, and project direction. Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Partnerships, and Customer Support to understand customer problems and identify key opportunities for the customer and our business. Ship both net new and iterative projects that deliver consistent value to our customers. Contribute to Gusto’s product design leadership community by sharing your skills and experience. Champion our design system and platform standards, and help evolve them through your team’s work.Here’s what we're looking for:
8+ years of software product design experience, preferably in B2B SaaS. Bonus if you’ve led the initial launch of a new product offering. Builder mindset: You have demonstrated experience as an individual contributor design leader at the product or group level, and can articulate how you’ve set direction and built alignment through your design work. Comfort with complexity: You’ve led the design of approachable, guided products in complex or highly regulated domains. Bonus if you have experience working with 3rd party partner teams to create seamless customer experiences. Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions. High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often.