Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Collaborates with staff from the interprofessional health care team concerning patient safety to improve outcomes and the safe transition of care through effective assignment and shift handoffs and uses a structured format for regular communication with staff members and physicians.Serves as a preceptor and implements staff education specific to service lines and unit processes; coaches and mentors other staff and students. Role models, by example, open, professional communication to promote both work efforts and problem resolution and achieve mutual understanding. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Initiates recommendations for improvement of department scores for employee engagement.
SERVICE ESSENTIAL FUNCTIONS
Using advanced skills and job-based competencies, performs decontamination and assembling of complex surgical trays, individual and potentially customized instrumentation and equipment utilizing established count sheets. Wraps or contains items appropriately according to size and type of instrument or equipment.Functions independently to sterilize instruments and surgical trays by following prescribed manufacturer instructions for use and according to institutional policies and procedures.Identifies and prioritizes timely sterile products, trays and case carts by interpreting the surgery schedule and based on the needs of the OR staff and physicians.Ensures consistent and continuous workflow between the OR and Sterile Processing while practicing excellent customer service.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Reviews and improves upon the effectiveness of the sterilization process by using internal, external and biological monitoring systems appropriately utilizing established department protocols and sterilizer manufacturers' instructions for use.Anticipates/prevents and responds to emergent situations. Actively participates in organizing the work flow, problem-solving, and managing multiple ongoing priorities with minimal supervision.Understands and implements use of appropriate cleaning detergents and agents by reading directions and SDS sheets and utilizing all department equipment according to manufacturers' instructions for use and department policies and protocols, providing clarification to others as needed.
FINANCE ESSENTIAL FUNCTIONS
Manages time effectively and efficiently, minimizing incidental overtime, by completing assigned work and cleaning workstation at the end of each shift.Utilizes department resources to ensure completeness of trays, instruments and equipment according to count sheets. Identifies cost saving measures related to processes and/or supplies utilized within the department to share with management.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSPerforms, trains, and mentors industry sterile processing standards i.e. Steam, ETO and Low Temperature Hydrogen Peroxide, while seeking opportunities to expand learning beyond baseline competencies with a focus on continual development.Acts as resource on Shared Governance committee for department or other hospital committees. Participates in department improvement activities.Works in conjunction with SPD Educator to provide at least two relevant educational/in-service presentations based on service line and department location. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
Two years of sterile processing experience License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
CRCST - Certified Registered Central Service Technician (HSPA) ORCSPDT - Certified Sterile Processing and Distribution Technician (CBSPD) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesIndependently demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsFollows Universal Precautions by wearing the appropriate protective attire while working in the Decontamination areaExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersAbility to utilize basic computer programs such as Microsoft Office and electronic instrument tracking system, if applicableDemonstrates problem-solving and critical thinking, and makes decisions using analytical approachDemonstrates proper phone etiquette when responding to inquiries made to the department
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
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Houston Methodist is an Equal Opportunity Employer.
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