Senior Storage Engineer - Premier Advance Technical Support - Storage
CTG
**CTG is seeking to fill a Senior Storage Engineer position for our client in Morrisville, NC.**
**Location:** Morrisville, NC
**Duration:** 12+ months, with possibility of extension
**Duties:**
As a Senior Storage Engineer for Premier Advanced Technical Support - Storage, you will provide support to enterprise customers by isolating, diagnosing, reproducing, and resolving technical issues related to storage products. You will work with various storage systems, focusing on storage environments with Block, File, and Object storage, as well as NVMe-based systems. You will engage with both customers and internal teams to troubleshoot, resolve issues, and deliver optimal storage solutions in a timely manner.
**Key duties include:**
+ Providing technical support for enterprise customers on storage-related issues
+ Diagnosing and troubleshooting complex storage systems including SAN, NAS, and DAS environments
+ Supporting storage products and systems such as ThinkSystem DE, DM, DG, DS, and other related technologies
+ Managing configurations, troubleshooting, and resolving issues with volumes, LUNs, replication, deduplication, compression, and more
+ Engaging with end customers, partners, field engineers, and service support teams
+ Providing documentation, solutions, and updates related to system configurations and troubleshooting
+ Supporting high availability, failover, multi-storage node clustering, and RAID setups
+ Supporting SAN, iSCSI, Fiber Channel, Ethernet, and NVMe environments
**Skills:**
+ Strong knowledge of Storage ONTAP, ONCOMMAND OS, and similar systems
+ Expertise in block storage, file storage, object storage, and NVMe technologies
+ Familiarity with storage management tools and protocols, including SANtricity, SVC, CLI, and REST APIs
+ Proficiency with VMware, vSAN (VASA, VVols), and Linux (RHEL, SuSE) operating systems
+ Experience with storage technologies such as Deduplication, Compression, Snapshots, Thin Provisioning, and Tiering
+ Ability to debug and troubleshoot complex storage issues and optimize for performance
+ Experience with automation tools and scripting languages (e.g., Python, shell scripting) is a plus
+ Knowledge of Kubernetes and hybrid cloud technologies (AWS, Azure) is advantageous
**Experience:**
+ Proven experience in enterprise-level storage support, with a strong understanding of storage solutions (DAS, SAN, NAS)
+ Demonstrated experience with storage protocols such as Fiber Channel, iSCSI, and NVMe
+ Experience in implementing and troubleshooting high-availability, failover, and clustering technologies
+ Experience with storage system configurations, including RAID and DDP groups
+ Knowledge of cloud-based storage integrations and virtualization environments (VMware, vSAN)
+ Familiarity with data protection technologies and software-defined storage solutions
+ Prior experience in working with customers in high-pressure and ambiguous situations is required
**Education:**
+ Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience
+ Storage certifications such as NCTA, NCDA, or NCIE are preferred
**Additional Requirements:**
+ Excellent verbal and written communication skills with the ability to interact professionally with diverse groups
+ Ability to work in a 24/7 shift environment and participate in on-call rotation for weekends and holidays
+ Strong customer service and technical problem-solving abilities
+ Willingness to engage in continuous learning and stay up-to-date with storage technology advancements
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
**To Apply:**
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Recruiter Jamie Robinson at** **jamie.robinson@ctg.com** . Kindly forward this to any other interested parties. Thank you!
**About CTG**
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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