Job Title: Senior Strategic Account Manager
Company: Benchmark, Inc.
Location: Cedar Rapids, IA
Are you an energetic and assertive Senior Strategic Account Manager with a proven track record of uncovering and generating new opportunities, managing existing business, and driving strategic growth? In this seat, you will manage and prioritize opportunities, qualify new business, and close deals, while understanding client business drivers and presenting tailored solutions. You will be responsible for driving strategic growth and cultivating long-term partnerships with our key clients. You will leverage your industry expertise and consultative approach to provide tailored solutions that optimize client assets and deliver measurable business value. As a Senior Strategic Account Manager, you will play a pivotal role in expanding our market presence, managing high-value accounts, and contributing to the company’s overall growth strategy. This position is ideal for a results-driven professional with a passion for building relationships, delivering exceptional service, and leading strategic account development.
RESPONSIBILITIES
Develop deep relationships with clients to assess their needs and identify opportunities for account or project expansion. Anticipate client needs by analyzing accounts to identify growth opportunities, including additional sites and products. Conduct regular business reviews to track performance, address concerns, and ensure client satisfaction. Develop and execute tailored strategic sales plans, to achieve sales goals, strengthen relationships, and drive long term growth. Guide clients through the sales process, effectively qualifying leads, and recommending tailored solutions. Work closely with internal teams (Business Development, Consultants, Marketing) to align resources, support client objectives and ensure seamless client experiences. Maintain accurate client records and activity in the CRM system, ensuring up-to-date documentation.
QUALIFICATIONS
Required
Bachelor’s Degree or equivalent experience in Business, Marketing, Public Relations, Communications, Engineering, or an industry-related field. Proven track record of exceeding sales goals and executing a successful sales process. Strong client-focused mindset with the ability to build trust, relationships, and anticipate and meet diverse stakeholder needs. Strategic thinker, skilled in developing long-term strategic sales plans aligned with company goals. Excellent verbal, written and active listening skills for conveying complex ideas and building rapport. Proficient in negotiation to secure profitable contracts while maintaining positive relationships. Solid understanding of financial concepts to maximize revenue and profitability. Aligned with company culture, values, and mission. Commitment to professional development and staying current with industry trends. CRM proficiency for data and activity tracking. Proficient in Microsoft Office Suite.
Preferred
At least 5 years selling professional services. Experience in the commercial roof and/or pavement industry. Experience with EOS (Entrepreneurial Operating System).
WHY BENCHMARK?
Benchmark offers a market-competitive salary plus a performance-based Incentive. In addition, we offer an unmatched professional culture with a family feel and where community matters. We provide opportunities for professional and personal growth to all employees. We think and act according to our core values – they are at the very heart of everything we do:
Be a strong team based on relationship and trust. Be really committed to being technically excellent. Be a benchmark.
Benchmark employees enjoy a full suite of benefits including medical, dental, vision, life, AD&D, disability (short and long-term), supplemental insurances (accident and critical illness), employee assistance program, 401(k) with employer matching contributions, and paid vacation, holidays, and volunteer days.