*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ *Primary Role*_ Responsible for supervising and managing the personnel, capital resources and business processes that are engaged in the functional area of Production of water and/or wastewater operations. _ *Key Accountabilities*_ * Develop and support a team of front-line supervisory and hourly staff engaged in production operations. * Support and promote training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies. * Resolve union and/or non-union labor issues, with the assistance of Human Resources. * Collect data to track the financial performance of production operations to ensure that business plan goals are met, within area of responsibility. * Oversees the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget. * Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible. * Monitor the effectiveness of security efforts at all production facilities, including assistance in the preparation of Vulnerability Assessments and Emergency Response Plans. Implement work activities and systems to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times. Oversee operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied. _ *Knowledge/Skills*_ * Knowledge of the regulated water business and the regulations impacting the business. * Knowledge of company policies and procedures and management theories, practices, and trends. * Expert knowledge of process and operational areas. _ Experience/Education_ * Bachelor’s Degree in operational discipline, management, or related technical discipline is preferred, not required. * Class A Water treatment license, or the ability to obtain Class A Water treatment license within 6 months, required. * Five (5) years of relevant experience of operations and production experience in utilities and/or water utilities industry _ *Work Schedule*_ * Monday through Friday, 7am - 3:30pm _ *Competencies*_ Decision Quality Develops Talent Drives Engagement Plans, Aligns, & Directs Self-Awareness Prioritizes & Role Models Safety * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*