Job Title

Senior Surveyor

Job Description Summary

Portfolio Manager
Birmingham, West Midlands
12 Month FTC

Job Description

Cushman & Wakefield have an exciting opportunity for a dynamic Portfolio Manager to join our Birmingham team, initially on a 12 month FTC basis.

Portfolio Management

Manage the operational efficiency of the client’s portfolio, ensuring compliance with lease terms, statutory requirements, and industry best practices. Act as a liaison between landlords, tenants, and third parties to maintain uninterrupted occupancy and smooth operations. Lead property exit strategies for leasehold, minimising liabilities, and optimising outcomes. Identify and mitigate risks associated with property management, including regulatory changes, lease compliance, and disputes. Contribute towards operational risk assessments by advising on risk mitigation actions.

Client Advisory

Advise on lease events such as renewals, rent reviews, and break clauses, with support from internal teams. Collaborate on cost-saving measures focusing on service charges and outgoing costs. Deliver and take responsibility for accurate and timely client reports. Liaising with the client to oversee Subtenant income collection.

Sustainability and ESG

Support client sustainability goals through advice and promoting ESG-aligned initiatives.

Technology and Data Utilisation

Use property management software and analytics to improve portfolio performance. Maintain accurate data in client systems and reporting tools.

Collaboration & Innovation

Work with teams to deliver integrated solutions for client needs. Develop innovative approaches to enhance services and value.

Business Development

Identify opportunities to expand services within the portfolio or with new clients. Assist in preparing proposals for additional services or projects.

Leadership & Development

Line management and mentoring responsibilities of junior colleagues to support their growth. Identifying training and development requirements of junior colleagues. Contribute to a positive team environment and service development.

Qualifications & Experience

Education: Degree in Estate Management or related field (or 5 years’ equivalent experience). Professional Membership: MRICS or equivalent preferred, but not essential. Experience: At least 2 years of post-qualification property management experience.

Technical Skills

Proficient in property management software and Microsoft Office Suite. Knowledge of relevant legislation and compliance.

Key Skills & Attributes

Forward Planning: Ability to prioritise and manage workloads. Commercial Awareness: Focus on efficiency and cost savings. Problem Solving: Deliver strategic solutions to property challenges. Interpersonal Skills: Build strong relationships with stakeholders. Leadership: Support and develop team members.

Key Performance Indicators (KPIs)

Meet client and departmental targets, including cost savings. Maintain high client satisfaction through feedback and retention. Deliver accurate reports on time and within budget.

INCO: “Cushman & Wakefield”