Palo Alto, CA, US
3 days ago
Senior System Dev Engineer, Visual Search
In this role...

In this role, you will be a senior member of the team, driving operational health of our systems. You will drive initiatives and identify recurring issues in our systems and help build more resilient infrastructure and monitoring setup. You will own campaigns related to improving our automated alerts and the on-call process. You will drive work related to companywide mandatory software upgrades, OS patching needs and create automation around such common asks for the team. You will build automation to determine health of our overall systems.

We are looking for a person with a strong sense of ownership and a passion for delivering creative solutions for complex problems on an unprecedented scale. Successful candidate must be innovative, flexible, self-directed, and able to build high-performance, reliable, maintainable systems to monitor our customer facing applications and services. The candidate should be able to identify automation needs and build innovative scripts and automations to help the team make systems more maintainable. The candidate should be able to find ways to catch problems before they happen by actively keeping track of changes that are occurring outside our immediate team. The ability to function at a very high level in a fast-paced environment along with a team of very talented engineers is essential. If you enjoy working in a dynamic environment to deliver world class mission critical systems, this may be the career opportunity for you!



Key job responsibilities
Key Job Responsibilities

* Operational Excellence (OE): You’ll lead this charter for the team by introducing mechanisms, processes and advocating for OE culture with the objective of reducing and eliminating operational load. You will help the team handle things before they become problems. You will examine high severity events and prevent their recurrence. You will establish OE program to identify and drive resolution for team specific, cross-service and inter-service issues. You will introduce, review and own operational metrics/goals and be responsible for Service Level Objectives across Visual Shopping org.
* Systems Development: We develop and own high-throughput, cost-effective pipelines to support feature extraction and indexing for our web-scale Information Retrieval (IR) system. We own low latency, highly-available runtime systems. You will co-own these systems with the team, identify areas of efficiency areas across our stack in terms of development, deployment, hardware and observability.
* Cross-Team Collaboration: Our services power several other systems across the larger Search Org. You’ll represent the team in meetings with stakeholders and customers from other teams and work with them closely to ensure we can support their needs in terms of load, latency and functionality.
* Learning: You will partner with people in similar roles in other teams and bring back best practices.



About the team
About the team


Are you ready to drive the next generation of shopping innovations at Amazon? When words just aren’t enough to describe what customers are looking for, they often turn to other methods such as camera-based search, or using the picture of a celebrity to find inspiration for their fashion purchases. When images aren’t enough to convince customers that a piece of furniture will look good, they want to turn to Augmented Reality to envision how that furniture item would match their living room décor. Starting in 2009, the Visual Shopping team has thus far launched many visual search solutions on the Amazon App that use computer vision and machine learning/deep learning to help customers complete their shopping missions more easily; multiple internal teams at Amazon (devices, Kindle, Seller services, etc.) also use our libraries and APIs to deliver solutions to their own customers. We are a full stack shop, and our team capabilities cover the whole solution spectrum, ranging across applied science (Computer Vision and Deep Learning), large scale engineering services, LLM, product management, data analytics design, and mobile app development for iOS and Android. However, it’s still Day 1, and this is your chance to make history in the new era of shopping.
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