This position will be responsible for the provisioning, installation/configuration, operation, maintenance and support of the overall IT infrastructure on premises and within AWS. This individual will serve as a subject matter expert and technical reference for all server, middleware and/or other infrastructure utilized by DINE's product development teams and business units.

This position requires a seasoned individual, who has experience and skills in most areas of modern on-premises and cloud-based IT infrastructure.

ESSENTIAL DUTIES & RESPONSIBILITIES

Responsible for the effective provisioning, installation/configuration, operation and maintenance of virtual machines, cloud instances, IT systems hardware and software and other related infrastructure in specific computing systems and/or environments. Perform hands on administration & systems engineering of the IT infrastructure to assure that systems meet or exceed business needs and expectations. Provide subject matter expertise and technical leadership; lead complex System Administration tasks and IT Infrastructure projects to successful completion. Hands-on experience migrating workloads on premises to public cloud; automating environment deployments in AWS using Terraform, CloudFormation or other methodologies; building and supporting a highly available and multisite environments. Gathering requirements, analyzing, designing, developing, testing, maintaining and migrating users and services in Cisco Webex ecosystems (Webex Meetings, Control Hub, Contact Center, Calling). Develop logical and physical infrastructure designs of infrastructure proposed solutions based on business requirements. Perform / oversee daily system monitoring, verify the integrity and availability of all IT Infrastructure, systems and key IT processes. Perform ongoing performance tuning, system upgrades, regular patching, security remediation and resource optimization as required. Provide Systems Engineering support of production and non-production environments on premises and off premises.

REQUIRED SKILLS

8+ years of experience of Systems Administration experience 2+ years of experience of AWS administration experience Windows Server 2008/2012/2016 Administration 2+ years administering Cisco Webex cloud systems (Meetings, Calling, Contact Center) Amazon Web Services (AWS) Cloud computing service provisioning with CloudFormation Experience with implementing EC2 auto-scaling groups, ELBs, Lambda, ActiveMQ, Elastic Cache etc Securing IT Infrastructure and AWS environments VMWare vSphere (e.g. ESXi, vCenter) administration and support Microsoft Active Directory and Group Policy Management Strong understanding of server backup strategies including virtual, bare metal, database, file, etc. Strong written and verbal communication skills Strong customer interaction skills with users of all levels Experience with Container Technology (e.g. Docker) Infrastructure as Code experience (e.g. Ansible, Chef, Puppet, etc.) Automation skills via scripting (e.g. Python, PowerShell, etc.) Working knowledge of web and application server architecture for public clouds. Experience and knowledge of networking and security Admin Experience with O365, MS Exchange Environment

QUALIFICATIONS:

BA/BS degree in Computer Science or equivalent required. Minimum of 8+ years of comprehensive Windows / Linux Systems Administration. Minimum of 2+ years of experience of AWS administration experience.