EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

We are looking for a Senior System Admin to focus on our SIS DoD Program. Security Information Systems, Inc. is an industry-leading alarm monitoring, automating & integrating software solution provider.  With more than 30 years of experience and clients in over 120 countries. We pride ourselves on providing exceptional solutions as well as outstanding customer support to our clients in the commercial, private and government sectors. We have a proven training path for our technical team that provides the support and knowledge they need for success. 

In this position, you will part of a team that maintenance and keeps under compliance the software solution that we provide to our DoD Clients. In this role, you will oversee performance of monthly updates and maintenance task on our 50+ internal and external systems, ensuring DoD compliance requirements are met and maintained for quarterly review. Daily task will also include assisting the program to diagnose problems and perform troubleshooting activities via remote access, telephone and/or email communication. If you love to learn and work with others while making your mark on a growing company, SIS is the place for you!

Responsibilities:

Supervise DoD team

Research and diagnose client issues and requests

Keep track of team’s daily actives and provide reports

Define and document best practices and support procedures

Oversee routinary windows and software patches on DoD systems

Identify and remedy all compliance requirements with all the IA tools provided

Work with third parties to ensure system functionality

Identify and troubleshoot Firewall and anti-virus issues

Assist team with systems troubleshooting

Oversee application testing and quality assurance

Identify and propose new technologies that will the growth and sustainability of the DoD program

Provide after-hours support for Infrastructure

Skills and Experience needed for success in this role:

Must have Secret or higher level clearance

4+ years of relevant experience

Strong written, verbal, and organization skills

Superior time management and prioritization skills

Experience with hardware and software issues

Solid understanding of LAN/WAN networks

Proficiency with Windows Sever 12/16 and Window 10

Group Policy design and configuration

Active Directory and group administration

Juniper or Cisco OS knowledge

Candidate must be a team player, have a high energy level and be self-motivated

Must be willing to travel (~15% annually)

Preferred Skill

Bachelor’s degree or equivalent work experience

Security + Certification

Knowledge of IA (Information Assurance) tool, such as ACAS, SCAP, STIGs.

Microsoft SQL knowledge

Strong knowledge of Cluster Systems

Security / Alarm Industry experience a plus

Experience using VMWare products

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

Continued investment in your professional development through Udemy

Robust health and wellness benefits, including an annual wellness stipend

401k with up to a 4% match and immediate vesting

Flexible and generous (FTO) time-off

Employee Stock Purchase Program

Student Loan Repayment Program

Compensation: The target base compensation for this position is $95000 to $105000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!