Senior Systems Analyst, Passenger IT Communications Information Technology Job Description: Move forward with us! At NJ TRANSIT, you'll be joining us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible. Summary: Sr Systems Analyst to develop, support and maintain various Customer Service applications, hardware and software. Provide related information to Capital projects Roles and Responsibilities: + Develops system requirements, specifies design considerations hardware and software + Works directly with vendors on installation and maintenance projects + Troubleshoot complex on-line applications systems, Departure Vision Rail/Bus/ETV/Sign/PA/TTS issues and assist users with system problems including 24 x 7 maintenance + Coordinate new field system installations with IS/Rail Comm and other parties + Participate in the development and testing of Pass comm applications + Provide user training on Pass Comm systems + Work with Junior staff, interns and monitor their day to day activities, assign tasks + Remotely troubleshoots issues 24/7 to determine what group needs to be notified through the helpdesk. This Position Supervises: + Summer intern Education, Experience and Qualifications + Bachelors degree in Information Technology/Engineering, or related area and three (3) or more years of project experience of technical business experience developing complex on-line applications software and maintaining Passenger Communication Systems. Knowledge and Skills + Proficiency in Microsoft Office, IT technical knowledge of Windows and Linux, programming languages C#, Java, Python, ASP.NET, MVC and Microsoft SQL server databases + Familiarity with AWS. Familiarity with custom PassComm applications: E-starter, Bus Console, Multistation, Departure Vision, Text-to-Speech, Alexa, PA programming of Audio Barix devices; network topology Office Environment + Office Environment + Some Field Environment At NJ Transit you will enjoy a competitive salary and excellent benefit package: + Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision + Flexible Spending Account + Life Insurance + Paid Leave + Tuition Assistance + Pre-Tax Commuter Benefits Plan + Retirement Plans + 401(a) - Retirement plan with a 6% employer contribution + 401(k) - Retirement saving plan with up to an 3% company match + 457(b) - Deferred Savings Plan At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team. Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST