The Role

Do you want to make a difference in our customers’ lives and work with a highly collaborative, multi-functional team committed to improving the value of our service offerings across Fidelity’s Institutional Wealth Management Services (IWMS)?

We are looking for a Senior Systems Analyst who will drive the end user experience with your technical competence, initiative, and brokerage knowledge to support our account management effort for IWMS Clearing and Custody Clients.

The focus of this position will entail driving the technical analysis and support of our account management systems. You will be encouraged to support extensive gap analysis, research dataflows from user facing UIs through to backend systems and possess excellent written and oral communication skills. You will work closely with the Squad Lead and a team to craft, build, test, and deliver the features that make up IWMS Digital Account Management experiences.

The Expertise and Skills You Bring

· Bachelor’s Degree required, Finance, Computer Science, Management Information Systems, or related technology preferred.

· 5+ years of proven professional experience as a Systems Analyst for software solutions

· Brokerage experience required, and some familiarity in account management capabilities strongly preferred

· Proven experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems

· Proficiency with SQL, SQL tools, programming and querying relational databases

· Solid understanding of REST, SOAP, JSON, Splunk and APIs

· Experience with Agile development methodologies

· Strong working knowledge and ability to develop detailed diagrams and technical documentation to describe system specifications and operations. (e.g., Visio, Miro, draw.io)

· Excellent analytical skills

· Real passion for accuracy, clarity, and elimination of ambiguity

· Effective written and verbal communication skills with ability to build relevant content for diverse target audience

· Self-starter who can quickly adapt business processes, goals and objectives and distill them into well-defined requirements

· Collaborate with technology and business teams to deliver high-quality solutions for business problems

· Dedicated, self-managed, hardworking, and motivated with the ability to work independently to deliver results

· Strong facilitation skills in order to engage all necessary parties while building and maintaining relationships

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

The Senior Systems Analyst will be part of the IWMS Digital Account Management product area. The candidate will be a core member on a dynamic, multi-functional Agile scrum team (squad), partnering with squad leads, and business analysts, architects, technology leads to ensure successful delivery of program objectives and alignment of the work to deliver the product roadmap.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want!  We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.  Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we are calling “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for five consecutive business days per week, every other week. These requirements are subject to change at any time.

Reminder: Per the Dynamic Working Policy, approved exceptions will be reviewed annually, or when the associate accepts a new role, whichever comes first.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.