Senior Systems Engineer
Hotwire Communications
RESPONSIBILITIES:
Implement or execute new and current processes and procedures that aid in the efficiency of managing and expanding the IT hybrid infrastructure. Perform research, analysis, and implementation of software patches or hardware changes needed for security or server-related deficiencies. Evaluate and test new products, services, and internal tools. Champion and drive the configuration and maintenance of mission-critical servers and services. Monitor existing systems to ensure constant availability of IT services. Provide support, mentorship, and technical direction to IT administrators and IT support specialists Ensure all IT services are properly maintained and upgraded, including anti-virus, backups, imaging, and patching. Drives organizational and technical change and new additions to the services catalog. Oversees the development and implementation of new projects, standards, & tools, such as automated scripts and tooling, to enhance Team efficiency, performance, and security. Oversee on-premises Active Directory environment involving maintenance, GPOs, file server permissions, backup, and recovery. Provides guidance/input to management and leads cloud architecture reviews. Directs the planning and implementation of new IT Infrastructure capabilities. Ensures all systems are designed and implemented following Hotwire standards, industry best practices, and regulatory requirements (security, resilience, scalability, efficiency, etc.) Collaborate across the company to understand changing business needs and communicate IT Team initiatives based on business requirements. Develops points of view on emerging infrastructure application technologies (e.g. Elastic, Solar Winds, VMWare Vsphere, VEEAM, WSUS, Azure AD, M365, Intune, etc.) and evaluates their applicability to business goals and operational requirements. Understands successes and failures in the marketplace to guide the firm's IT strategy better. Develop and implement new infrastructure products and standards of operations throughout the technology organization. Develop and document the proposed technical/infrastructure design for integrating and implementing new solutions, working across the IT department. Supports vendor relationships in all related technologies so that services are delivered effectively and efficiently. Recommends process improvements to peers and leadership. Completes architectural assessments and unbiased analysis of critical decisions within projects, including impact on systems, timelines, and other key variables. Supports communication strategies that will guide the organization to standard technologies or create new standards as development needs arise. Other duties as assigned.MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential functions satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks#LI-MC1
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