Lincoln, NE, USA
3 days ago
Senior Systems Engineer
Kforce has a client that is seeking a Senior Systems Engineer in Lincoln, NE. Position Summary: The Systems Engineer is responsible for management and ownership of their client portfolios by maintaining their client's networks and building strong relationships. Essential Job Functions: * Senior Systems Engineer will provide IT Support relating to issues with internal systems and network infrastructures * Provide support services for Microsoft related technologies: Windows Server, Exchange, etc. * Provide support services for virtualization technologies with VMware * Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls and stitching * Provide support for disaster recovery solutions * Provide remote access solution support: VPN, Terminal Services, etc. * Document maintenance for all computer systems and network infrastructures * Communicate with customers and internal team * Inform all of incident progress and notify them of impending changes and agreed outages * Maintain service awareness and understanding of all organization key IT services, support tools, and techniques used to provide services * As a Senior Systems Engineer, you will maintain and monitor client networks * Escalate service or project issues that cannot be completed within agreed service levels * Document internal processes and procedures related to duties and responsibilities * Assist with technical sales processes * Enter time and expenses, work through a daily schedule, and enter all work as service or project tickets in CW * Represent the company in a positive manner to customers and the community * Mentor and assist Junior Engineers, as required * All other duties as assigned
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