RESPONSIBILITIES:

Implement or execute new and current processes and procedures that aid in the efficiency of managing and expanding the IT cloud Infrastructure. Support and drive the transformation of services from server-based to cloud. Perform research, analysis, and implementation of software patches or hardware changes needed for security or server-related deficiencies. Champion and drive the configuration and maintenance of mission-critical servers and services. Monitor existing systems to ensure constant availability of IT services. Provide support, mentorship, and technical direction to IT administrators and IT support specialists. Ensure all IT services are properly maintained and upgraded, including anti-virus, backups, imaging, and patching. Oversees the development and implementation of new projects, standards, & tools, such as automated scripts and tooling, to enhance Team efficiency, performance, and security Oversee on-premises Active Directory environment involving maintenance, GPOs, file server permissions, backup, and recovery Provides guidance/input to management and leads cloud architecture reviews Implement CI/CD pipelines, which include application tests, security tests, and gates Directs the planning and implementation of new IT Infrastructure capabilities Ensures all systems are designed and implemented following Hotwire standards, industry best practices,
and regulatory requirements (security, resilience, scalability, efficiency, etc.) Collaborate across the company to understand changing business needs and communicate IT Team
initiatives based on business requirements. Understands successes and failures in the marketplace to guide the firm's IT strategy better. Provides project guidance and direction, ensuring overall fit with architecture direction. Develop and implement new cloud Infrastructure products and standards of operations throughout the
technology organization. Supports vendor relationships in all related technologies so that services are delivered effectively and efficiently. Recommends process improvements to peers and leadership. Supports communication strategies that will guide the organization to standard technologies or create new standards as development needs arise Works as a technical authority and escalation point for incidents and issues related to their area of expertise Builds a collaborative commitment to technology strategy by considering and evaluating different points of view. Other duties as assigned

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's Degree in Information Technology, Computer Engineering or related field, or related work experience Demonstrated experience designing, integrating, and managing complex infrastructure solutions In-depth knowledge of VMware vSphere 6.0 and up In-depth knowledge of Storage Area Networks (Nutanix, EMC, Dell, HP, etc.) Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.) In-depth knowledge of DNS, DHCP, Active Directory, . Familiarity with Identity and Access Management (IAM) platforms like Active Directory, AzureAD, Okta, Duo, and
similar solutions Proficient in Architecture/Design and implementation of workloads in cloud and hybrid cloud environments Design and implement migration path to Microservices design/implementation, API Management, Container
technologies, Serverless, NOSQL, Caching, Messaging, Kinesis. In-depth hands-on experience with at least one modern programming/scripting language (Python, Ansible, Go,
PowerShell). Proven experience designing, deploying, and maintaining services in a mixed OS, containerized/virtual
environment, from the ground up (Docker, Kubernetes, VMWare, Windows Server, Linux). An expert in automation systems (eg. Ansible, Rundeck, Terraform, Packer, Cloud formation, Puppet, Chef) An expert in using Source Control Management systems (eg. Git) Strong understanding of Cloud Security including IAM, Certificate Management, and Key management Strong understanding of Cloud Networking including connectivity, routing, DNS, VPCs, proxies, and load balancers Expertise in creating CI/CD pipelines (eg. Jenkins, ADO, GitHub Actions, Atlassian Bamboo, Gitlab CI/CD)

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks

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