The Company  

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.Utica National Insurance Group is an "A" rated $1.5B award-winning, nationally recognized property & casualty insurance carrier.Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago.

What you will do

We are seeking a dynamic Systems Engineer to join our team. This role is pivotal in implementing and maintaining our systems software and infrastructure, ensuring the highest levels of availability and performance. As a Systems Engineer, you will collaborate closely with developers, IT personnel, and vendors to optimize our systems and provide top-tier support. If you are passionate about IT infrastructure, system administration, and thrive in a fast-paced environment, this is the perfect opportunity for you. 

Essential Functions and Responsibilities: 

Implement new systems software and modifications without adverse effects on current production or testing.  Assist with management and monitoring of installed systems and infrastructure.  Proactively ensure the highest levels of systems and infrastructure availability.  Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.  Maintain security, backup, and redundancy strategies.  Prepare material for Systems Analysts, Programmers, and Operations personnel that describes effects and new requirements resulting from changes to system software.  Provide 2nd and 3rd level support.  Liaise with vendors and other IT personnel for problem resolution.  Provide technical guidance and support to application development staff.  Define and enforce appropriate technical standards and procedures.  Perform other duties as assigned. 

What you need:

Bachelor's Degree preferred; Concentration in business and/or computer science or related disciplines or equivalent experience.  At least 4 years of relevant experience in system administration or system engineering  English Language Proficiency both written and verbal 

Preferred Skills and Attributes: 

Master’s degree in a related field.  7 to 10 years of relevant experience  Strong understanding of IT infrastructure and system administration.  Proficiency in virtual environments (VMware, Hyper-V), containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, GCP).  Experience with configuration management (Ansible, Puppet, Chef), CI/CD tools (Jenkins, GitLab CI), and scripting (Python, Bash, PowerShell).  Comprehensive knowledge of network protocols, database management (SQL, NoSQL), and ITIL best practices

Salary Range: $85,300-$127,900 

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. 

Benefits:                                

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: 

Medical and Prescription Drug Benefit Dental Benefit Vision Benefit Life Insurance and Disability Benefits  401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) Health Savings Account (HSA)  Flexible Spending Accounts  Tuition Assistance, Training, and Professional Designations Company-Paid Family Leave Adoption/Surrogacy Assistance Benefit Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance Student Loan Refinancing Services Care.com Membership with Back-up Care, Senior Solutions Business Travel Accident Insurance Matching Gifts program Paid Volunteer Day Employee Referral Award Program Wellness programs

Additional Information: 

This position is a full time salaried, exempt (non overtime eligible) position. 

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.