Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We are seeking an entrepreneurial and passionate Senior Team Manager for Conversational AI platform technology. This leader is responsible for developing and maintaining the virtual assistant platform by leveraging artificial intelligence and machine learning offerings, to improve the client experience across channels including, mobile, web, smart speakers etc.

The Senior Team Manager will be leading cross functional high-performance teams of Engineers, SDET’s, Scrum masters and Technical Program Managers. They will be partnering with various stakeholders including product, UX, Data Science, Content as well as operational teams to deliver innovative solutions that will help deliver efficient experiences to clients.

Position Responsbilities:

Managing scrum teams that consist of senior technical leaders and individual contributors People Leadership and growth of team through skills development, objective setting, and career guidanceTechnical experience in all phases of the software development lifecyclePartnering with product Management, business partners and other organizations on backlog definition, prioritization, and refinemenManage Tier 1 service and availability engineering to address platform healtExcellent communication and presentation skills and ability to connect with all levels of business leadership teamAbility to meet deadlines, manage multiple projects simultaneously and work in a dynamic team-oriented work environmentWhat you have

Required Qualifications:

More than 5 years of experience managing high performing engineering teamsWorking knowledge of writing code in Java, C# and/or Python, and experience building and deploying applications for millions of clientsExperience in Agile/Scaled agile frameworkKnowledge of conversational dialog systems, machine learning, and cloud computing preferably some hands-on experience with Google Dialogflow, Amazon lex, IBM Watson, Rasa, Microsoft Bot framework, or equivalentExperience in Mobile native technology is preferredBachelors’ degree in Computer Engineering or related degree

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job