Job Overview

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Are you passionate about bridging the gap between business and technology teams? Do you thrive in dynamic environments and excel in managing complex issues with creativity and clarity? If so, we have an exciting opportunity for you to join our Consumer Technology Experience (CTX) team as a Senior Tech Business Manager.

In this role, you will work closely with both business and technology teams to align strategies and processes, ensuring seamless execution and continuous improvement. You will leverage your expertise in Microsoft Office 365, particularly Excel, to support and lead various initiatives within our technical and functional areas.

Key Responsibilities:

Process Implementation and Improvement:Define, design, and implement processes within the technical organization. Facilitate change through consulting and collaboration, ensuring adherence to industry best practices.

Technical and Business Expertise:Utilize your comprehensive knowledge of business, industry, and technology to provide input and expertise for key technical functions.

Internal Process Management:Create and manage policies, standards, and processes. Drive process improvement and transformation initiatives, tool deployment, and Agile methodology.

Financial Oversight:Conduct financial modeling and analysis. Prepare and review business cases to support decision-making processes.

Compliance and Assurance:Manage audit and compliance reviews, process and quality audits, vendor relations, disaster recovery, and business continuity planning.

Analysis and Reporting:Develop metrics, scorecards, and performance analysis reports. Identify gaps and propose solutions for continuous improvement.

Planning and Coordination:Coordinate infrastructure programs, manage roadmaps, and engage in strategic and tactical planning to align with business objectives.

Resource Management:Oversee workflow and work entry management, estimations, and resource allocation to ensure efficient execution.

Quality Management:Oversee the complete lifecycle of IT issues, including problem resolution and recovery activities.

Job Contribution:

Qualifications:

Education:Bachelor’s degree in Information Systems Technology, Computer Science, Engineering, or a related field. A Business Analyst nanodegree is also acceptable.

Experience:3-5 years of experience in a technical professional role with a solid understanding of business and technology processes.

Technical Skills:Proficiency in Microsoft Office 365 products, especially Excel.

Creativity and Communication:Ability to approach ambiguous situations creatively and communicate complex issues clearly and effectively.

Team Player:Strong collaborative skills to work across multiple internal and/or external organizations.

Why Join Us:

Opportunity to work on cutting-edge technology initiatives within a dynamic and innovative environment.

Engage with cross-functional teams and make a tangible impact on the alignment of business and technology strategies.

Continuous learning and professional development opportunities.

If you are ready to take your career to the next level and be part of a team that values innovation and excellence, we encourage you to apply for the Senior Tech Business Manager position within our Consumer Technology Experience (CTX) team.

Our Senior Tech Business Mgmt, earns between $105,600.00-$158,400.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

#ConsumerTechnologyeXperience

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$105,600.00 - $158,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-31225 Date posted 09/06/2024