**Company description** Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. **Overview** We are seeking an experienced Senior Salesforce Architect specializing in CRM + Data + AI solutions to lead strategic solution design, architecture, and delivery within Publicis Sapient's Salesforce Practice. This role demands deep functional expertise, business acumen, and leadership in designing enterprise-wide Salesforce ecosystems that drive measurable business outcomes. The Senior Architect will collaborate closely with clients and cross-functional teams to craft scalable, high-impact solutions that span marketing, IT, and business functions. The ideal candidate will also play a key role in pre-sales, shaping strategic business solutions and cross-cloud best practices. **Responsibilities** **Solution Design & Architecture:** + Design, architect, and oversee the implementation of Salesforce Data Cloud and Marketing Cloud solutions with a focus on enterprise-wide strategic business solutions. + Develop scalable, cross-cloud architectures integrating multiple Salesforce products (e.g., Sales Cloud, Service Cloud). + Define best practices for data unification, segmentation, real-time activations, and cross-cloud architecture. **Technical Leadership:** + Lead solution design sessions and technical workshops with client stakeholders. + Create technical design documents, data models, and integration diagrams. + Guide development teams through project lifecycles, from pre-sales and discovery to implementation and post-launch support. + Ensure alignment with Salesforce's evolving platform capabilities and industry best practices, with a keen interest in exploring new and innovative possibilities with AgentForce. **Client Engagement & Advisory:** + Serve as a trusted advisor to clients, translating business needs into actionable technical strategies. + Present complex technical concepts to non-technical stakeholders and executives. + Collaborate with Salesforce product managers and technical leads to ensure continuous innovation. **Pre-Sales & Business Development:** + Support pre-sales efforts by identifying strategic business solutions, creating solution proposals, and participating in client pitches. + Estimate project timelines, technical level of effort, and resource needs for enterprise data solutions. + Develop thought leadership content and participate in industry forums. **Team Leadership & Development:** + Mentor and develop technical team members, fostering a culture of continuous learning. + Lead architecture reviews and code quality assessments. + Support talent acquisition by participating in recruitment and technical interviews. **Qualifications** **Salesforce Expertise:** + 10+ years of experience in Salesforce solutions architecture and technical consulting. + Hands-on experience in Salesforce Data Cloud, Marketing Cloud Engagement, and Personalization, with a solid understanding of larger enterprise systems and their integration into Salesforce ecosystems. + Salesforce Data Cloud and Marketing Cloud certifications preferred. **Technical Proficiency:** + Strong understanding of data modeling, data integration, and identity resolution. + Understanding of when/where to leverage Salesforce development languages (Apex, Visualforce, Lightning Web Components, JavaScript, SQL). + Understanding of API-based integrations and ETL tools. **Leadership & Communication:** + Proven track record in leading multi-functional teams and managing large-scale implementations. + Ability to communicate technical solutions effectively to both technical and non-technical audiences. + Strong client-facing consulting and relationship management skills. **Industry Knowledge:** + Experience working across industries such as Financial Services, Retail, or Healthcare is a plus. + Familiarity with enterprise data privacy and security frameworks (GDPR, CCPA) a plus. **Additional information** Pay Range: $155,000 - $233,000 As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.