Chicago, Illinois
63 days ago
Senior Technical Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

As a Senior Product Manager for PayPal Checkout, focused on the consumer experience of Fastlane by PayPal, you will play a pivotal role in shaping the future of PayPal's accelerated payment solution. If you are looking for a role to conceptualize, innovate, execute, and deliver awesome experiences to PayPal users across the globe in a highly dynamic & complex domain, continue reading.

Meet our team

PayPal's Checkout portfolio is looking for a seasoned Senior Product Manager, who specializes in experimentation and optimization, that can help transform our product offering by continuously iterating on high performing customer-centric experiences and take them to global markets.

Job Description:

Your way to impact

You will drive the development and execution of product strategies that simplify and enhance the checkout login experience for millions of users worldwide. You will work closely with cross-functional teams to deliver innovative and problem-focused payment solutions that meet the evolving needs of our customers. 

   

Your day to day

In your day-to-day role you will:  

Use data-driven insights to ideate, build, deploy, and analyze login to continuously improve the authentication experience 

Identify market opportunities and define product roadmap to address customer and merchant needs.  

Collaborate and tactically work with senior leaders that are stakeholders on your projects and can quickly build consensus 

Lead the end-to-end product lifecycle from concept to launch, including ideation, requirements definition, design, development, and launch 

Prioritize features and enhancements based on user feedback, market research, and business impact.  

Work closely with engineering, design, and UX teams to ensure timely and high-quality delivery of product features.  

Analyze competitive landscape and industry trends to identify opportunities for innovation and differentiation.  

Define, track, and monitor key performance indicators (KPIs) to measure the success of your initiatives 

Collaborate with analytics, instrumentation, and integrations teams to define data and ingestion requirements needed to understand product performance  

Diagnose and address performance issues  

Drive continuous improvement through user testing, A/B testing, and other feedback mechanisms 

    

     

What do you need to bring

5+ years of product management experience, preferably in the payments or e-commerce industry.  

Strong strategic thinking and problem-solving skills 

Proven track record of successfully launching highly performing authentication flows at scale  

Deep knowledge of current authentication standards and technologies (Passkey, MFA, etc) 

Strong understanding of software development processes, including experience with Agile methodologies 

Excellent communication and interpersonal skills 

Ability to influence and lead cross-functional teams 

Strong analytical skills and experience with data-driven decision-making 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

to

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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